T&M Specialist

About the Role

A T&M Specialist actively drives and manages the sales process for Test & Measurement products, collaborating with Account Managers and customers. This role serves as a technical consultant, articulating the company’s technology and product portfolio to both business and technical users. The Specialist provides technical guidance during the sales process, identifies customer requirements, and supports sales teams and partners on opportunities.

Responsibilities

• Act as a factory-trained certified expert for the TE sales organization.
• Build and maintain relationships within the contact base, professionally representing TestEquity brands (Jensen, Techni-Tool, TestEquity, and proprietary lines).
• Allocate and convert 100% of non-assigned leads into opportunities, ensuring they are either closed/won or closed/lost.
• Attend customer and Account Manager meetings to determine technical and business requirements, ensuring all necessary information is gathered before proposing a solution.
• Provide technical solutions professionally and within agreed timeframes.
• Demonstrate products effectively to customers.
• Communicate the company’s Core Value Proposition and identify best practices to drive soft cost savings and increase customer partnership revenue.
• Create and deliver technical presentations internally and externally.
• Train Account Managers and customers on solutions and provide product support.
• Collaborate with Product Management to provide feedback on current products and input for new product development.
• Build productive internal and external relationships, fostering teamwork and keeping colleagues updated.
• Understand business drivers and risks for both the customer and the company.
• Sell technical solutions with professionalism and enthusiasm.
• Ensure customer appointment diversity, proactively supporting a significant portion of the territory through on-site visits and growth efforts.
• Analyze industry trends affecting customers and identify strategic initiatives to align trends with customer opportunities.
• Develop and communicate a compelling vision to support strategic initiatives for assigned customers.
• Establish strong relationships with customers, internal teams, and external partners at all levels.
• Focus on customer needs and satisfaction, resolving issues quickly and accurately while consistently achieving project goals.
• Indirectly and directly responsible for product quality.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in a business-related field preferred but not required.
• Engineering degree preferred.
• 2+ years of electronics distribution experience preferred but not required.
• Familiarity with CRM systems.
• Sales pipeline/funnel management experience is a plus.
• Advanced skills in MS Office (Word, Excel, PowerPoint).
• Valid driver’s license and ability to travel required.
• Previous experience with major suppliers such as Keysight, Tektronix, Keithley, Rohde & Schwarz, Indium, 3M, Desco, or Excelta preferred.

Physical Requirements

• Ability to safely and successfully perform essential job functions consistent with ADA, FMLA, and other federal, state, and local standards, including meeting productivity standards.
• Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.