T&M Specialist

Essential Duties and Functions

• Act as factory trained certified expert (where appropriate) for TE sales organization
• Responsible for relationship building within contact base and providing professional representation of the TestEquity brands, including Jensen, Techni-Tool, TestEquity and our own brand line
• Allocate non-assigned leads, ensuring that 100% are converted to opportunities and either closed/won or closed/lost
• Attend meetings, when necessary, with customers and AM’s to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
• Provide technical solutions in a professional manner and to agreed timeframes
• Effectively demonstrates products to customers
• Effectively communicates to customers the company Core Value Proposition, and identify best practices to the customer to drive soft cost savings, and lift customer partnership revenue
• Create and confidently deliver technical presentations internally and externally
• Deliver training on solutions and provide product support to AM’s and customers
• Work with Product Management to provide feedback on issues with current products and provide input around new products
• Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
• Sells technical solutions to the customer with professionalism and enthusiasm
• Absolutely ensures the proper amount of customer appointment diversity, assuring that a significant amount of the territory is supported proactively through on-site visits and growth efforts
• Works strategically to understand industry trends affecting their customers and identify strategic initiatives to relate trends to customer opportunities. Develops compelling vision and communicates this vision to support strategic initiatives for assigned customers
• Establishes good relationships with customers and teams (internal staff and external partners); relates well to people at all levels; builds wide and effective networks and contacts
• Focuses on customer needs and satisfaction; resolves customer issues quickly and accurately; consistently achieves project goals

Qualifications

• Bachelor's degree in business related field preferred, but not required
• Engineering degree preferred
• 2+ years of electronics distribution experience preferred, but not required
• Familiarity with CRM systems and sales pipeline management a plus
• Advanced skill in MS Office specifically Word, Excel, and PowerPoint
• Valid driver's license and ability to travel is required
• Prior experience with a major supplier such as Keysight, Tektronix, Keithley, Rohde & Schwarz, Indium, 3M, Desco, Excelta, etc. is preferred