Systems Product Analyst

About the role

Tower Hill Insurance Group is seeking a Systems Product Analyst to join our dynamic team. This role is part of a growing organization that values career advancement and personal growth.

Responsibilities

• Establish and maintain strong working relationships with business units to fully understand business processes, challenges, and anticipate IT needs.
• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
• Focus on business value, meeting business needs, and enabling fact-based decision making.
• Identify, refine, and accurately articulate the business objectives and value proposition of assigned initiatives.
• Bring alternative perspectives and influence consensus among stakeholders.
• Effectively verify and validate requirements; ensure that all requirements support the delivery of business value, fulfill goals and objectives, and meet a stakeholder need.
• Collaborate with Business Stakeholders, Development, and QA teams to ensure a clear and shared understanding of requirements and priorities.
• Create, maintain, and prioritize assigned team backlog, ensuring that it reflects current business priorities and project goals, using company’s work tracking system (currently JIRA) for reporting purposes.
• Write clear and concise user stories, acceptance criteria, and requirements that guide the development team.
• Research and analyze business problems to determine if systems solutions are advisable and available.
• Use a variety of data analysis and organization tools to discover the most impactful opportunities.
• Collaborate with QA/Testing team for test plan and testing activities. Ensure the test strategy and test plans adequately cover the requirements. Support the planning and execution of testing.
• Affiliate with QA with Functional Systems testing. To the extent necessary, encourage and support teammates regarding application of the organization’s accepted Agile practices.

Requirements

• Bachelor’s Degree or higher in Management Information Systems, Computer Science, Business Administration, or related field required.
• Minimum of three (3) years of experience in business systems analysis or equivalent role, including experience with requirement gathering, documentation, business process modeling, and supporting business technology systems required.
• Working knowledge of systems, applications, web technologies, and architectures required.
• Experience working in Scrum and Agile frameworks preferred.
• Minimum of two (2) years of experience with SQL and Excel preferred.
• Familiarity with programming languages like Visual Basic and Java strongly preferred.
• Property and Casualty experience is a plus.