Systems Analyst

About the role

Hybrid Every Other Week onsite / 5 days in Westlake, TX Our client seeks a Systems Analyst to join the Workplace Investing Technology team supporting the Defined Benefit platform. The role contributes to mission-critical pension systems by translating complex business needs into scalable solutions, improving data integrity, and supporting platform performance in a collaborative, iterative delivery environment. Due to client requirements, applicants must be willing and able to work on a w2 basis.

Responsibilities

• Collaborate with Defined Benefit stakeholders to analyze requirements and translate them into actionable user stories and backlog items.
• Perform complex data analysis and data mining across recordkeeping systems to support insights and issue resolution.
• Partner with technical leads and architects to design, document, and maintain system flows, data models, and integration patterns.
• Support the design and documentation of API contracts and enterprise integrations aligned with standards.
• Develop an understanding of end-to-end platform architecture to perform impact analysis across interconnected systems.
• Support production issue triage, root cause analysis, and timely resolution.
• Contribute to team ceremonies, iterative planning, and continuous improvement to enhance delivery quality and efficiency.
• Create epics and user stories, maintain documentation, and ensure clarity for engineering teams.

Requirements

4 to 6 years as a systems analyst with application lifecycle management and production support experience. Experience with financial systems, recordkeeping platforms, or retirement and benefits administration, with Defined Benefit preferred. Ability to distill business processes and objectives into well-defined epics, stories, and requirements. Strong analytical skills to interpret complex business rules, including pension calculations, eligibility, and compliance, and translate them into technical solutions. Decision-making skills in ambiguous situations using facts, knowledge, experience, and judgment. Extensive data analysis skills with strong SQL proficiency. Working knowledge of