Systems Engineer MID - BAN/WLAN
Location: Onsite Norfolk, VA, Whidbey Island, WA, or Pearl Harbor, HI | Type: Long-term Contract | Pay: up to $61/hr
Candidates must be able to obtain and/or maintain a Department of Defense Secret security clearance as a condition and continuation of employment (sponsorship unavailable).
About the Role
We are seeking an experienced Systems Engineer to support a large-scale, geographically dispersed enterprise network environment. The ideal candidate will bring expertise across LAN/WAN/WLAN, network boundary engineering, routing, switching, network security, and Tier III troubleshooting. This position will serve as a technical resource and escalation point for complex network issues while supporting engineering, configuration management, change management, lab validation, and future enterprise network solutions.
Responsibilities
- Lead efforts to identify, troubleshoot, analyze, and resolve complex network issues in a dynamic enterprise environment.
- Configure, maintain, and troubleshoot network infrastructure, including switches, routers, VLANs, wireless access points (APs), firewalls, and network sensors.
- Provide engineering expertise and operational support for a large-scale intranet environment.
- Serve as a Tier III escalation resource for complex incidents, including coordinating with vendors as necessary for incident resolution.
- Act as a subject matter expert and technical backstop for troubleshooting efforts involving multiple network disciplines.
- Apply knowledge of defense-in-depth principles to secure enterprise network infrastructure.
- Troubleshoot technologies and protocols including routing, switching, SD-WAN, WLAN, MPLS, VPNs, OSPF, BGP, EIGRP, switching protocols, and multicast.
- Collaborate with cross-functional engineering and operations teams to enhance network availability, performance, reliability, and security.
- Develop and maintain Engineering Implementation Plans (EIPs) supporting network changes and deployments.
- Create and manage change management tickets for deployments, maintenance activities, upgrades, and other network changes.
- Conduct Root Cause Analysis (RCA) in support of problem management activities and recurring incident resolution.
- Participate in engineering, architecture, and project meetings to design and develop future enterprise network solutions.
- Track engineering and operational work within an Agile/SAFe framework using JIRA.
Configuration Management Responsibilities
- Maintain version-controlled configuration baselines for network infrastructure devices.
- Maintain records of startup and running configurations, firmware versions, security policies, and associated network configuration data.
- Ensure configuration changes are documented, peer-reviewed, approved, and backed up to a centralized repository.
- Maintain change-tracking and rollback capabilities to support operational resilience and configuration recovery.
- Ensure network configurations remain compliant with applicable security guides and organizational cybersecurity policies.
- Conduct pre-production validation testing for firmware upgrades, configuration changes, and security patches.
- Perform testing within an isolated lab environment designed to mirror applicable production network topology and configurations.
- Validate network functionality, security policies, device interoperability, and performance against established baselines.
- Document testing results, identified risks, remediation requirements, and deployment recommendations.
Requirements
- Bachelor's degree with 8–12 years of relevant professional experience; or Master's degree with 6–10 years of relevant professional experience. Equivalent education and experience substitutions may be considered.
- A DoD 8570.01 IAT Level III qualifying certification (such as CASP+, CISSP, or CCNP Security).
- A recognized network vendor certification (such as Cisco CCNA, CCNP, or CCIE).
- Subject Matter Expertise in BAN/LAN/WAN/WLAN and Network Boundary engineering.
- Experience performing technical network maintenance, configuration, troubleshooting, and engineering activities.
- Experience providing Tier III escalation support in large-scale enterprise environments.
- Experience supporting networks of comparable scale to 16,000+ devices across 450+ geographically dispersed locations.
- Hands-on troubleshooting experience with routing, switching, SD-WAN, WLAN, MPLS, VPNs, OSPF, BGP, EIGRP, switching protocols, and multicast.
- Experience with SAFe Agile methodologies and JIRA.
- Willingness and ability to participate in an on-call rotation.
- Ability to perform scheduled and unscheduled work during off-hours, including maintenance windows, when required.
- Ability to travel up to 10%.
Preferred Qualifications
- Previous experience supporting Navy or other federal government programs and environments.
- Experience with network automation and Infrastructure as Code (IaC) technologies and practices.
- Hands-on experience with automation technologies such as Ansible and Python.
- Experience with Arista networking technologies.
- Advanced Cisco networking certifications (CCNP or CCIE) are highly desirable.
Benefits
- Supplemental medical, dental, vision, life, and disability insurance plans.
- Employee Stock Purchase Program (ESPP) and 401K program with company match after 12 months of tenure.
- Health Savings Account (HSA) on the HDHP plan.
- SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
- Corporate discount savings program and other discounts.
- On-demand training program, access to certification prep, and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
- Certification discounts and perks for associations including CompTIA and IIBA.
- Dedicated customer service team for consultants and a certified Career Coach.