Systems Engineer II - Spectrum News

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

About the role

Responsible for assisting in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Will participate in the full life-cycle of systems engineering activities to deliver high-quality, scalable solutions. Actively and consistently supports all efforts to simplify and enhance the customer experience.

Responsibilities

• Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations, and OSS Systems Engineers.
• Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost, and functionality.
• Creates detailed design documents and functional specifications for new applications/services and enhancements to existing systems/services.
• Creates work effort estimates for assigned tasks and supports prioritization and release management.
• Develops core code modules, unit test tools, and release notes for enhancements and bug fixes.
• Installs, administers, configures, and maintains OSS applications including operating systems and related software.
• Provides 'on call' support to resolve OSS application issues after normal business hours.
• Uses established change management processes, requiring operational procedures be performed with minimal customer impact (e.g., during established maintenance windows).
• Works with database administrators to configure, tune, and maintain databases in a variety of languages.
• Documents systems configurations and upgrades.
• Designs and implements change control policies and disaster recovery plans.
• Monitors and assists in managing applications, device availability, network conditions, system reliability and performance, service and program maintenance, and storage resources.
• Performs other duties as requested by supervisor.

Requirements

• Ability to read, write, speak, and understand English.
• Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality.
• Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications.
• Demonstrated in-depth ability to follow and implement established change and control policies and procedures.
• Demonstrated in-depth ability to troubleshoot application problems.
• Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools.
• Demonstrated in-depth knowledge of OSS applications and software.
• Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring, and control of the systems engineering process.

Qualifications

• Bachelor's degree in Computer Science or related field, or equivalent experience; may require industry-standard certifications.
• Application Development experience in relevant areas - 3 years.
• Network OSS application experience - 2 years.
• System Administration experience - 2 years.
• Database support and development experience - 2 years.
• Experience in Enterprise Application Integration (EAI) - 2 years.

Preferred Qualifications

• Application Development experience in relevant areas - 5+ years.
• Network OSS application experience - 3+ years.
• System Administration experience - 3+ years.
• Database support and development experience - 3+ years.
• Experience in Enterprise Application Integration (EAI) - 3+ years.

Working Conditions

• Office environment.
• 'On Call' support, on a rotation basis.

Benefits

Charter Communications offers a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.