Systems Development Manager, ADC PEET

About the role

The Amazon Dedicated Cloud (ADC) Platform Engineering and Emerging Technology (PEET) Periphery team is searching for a talented, detail-oriented Systems Development Manager (SysDM) to support AWS activities in US ADC regions supporting the Department of Defense and Intelligence Community.

Responsibilities

• Lead, hire, develop, and retain a team of engineers supporting EUC services in secure, air-gapped AWS ADC regions;
• Own your team's operational roadmap, working backwards from customer problems to define priorities, scope work, and deliver results;
• Drive operational excellence through automation, metrics, and process improvements that reduce manual toil and enable the team to scale;
• Triage and resolve service issues, lead root cause analysis, and implement preventative fixes so problems do not repeat;
• Partner with service teams, program managers, and cross-functional stakeholders to support new region builds, feature launches, and service parity across ADC regions;
• Identify and manage technical and operational risks, clearly communicating trade-offs and mitigation strategies to stakeholders;
• Track and report your team's progress using metrics that capture customer impact, SLA compliance, and system health.

Qualifications

• Key job responsibilities

• Lead, hire, develop, and retain a team of engineers supporting EUC services in secure, air-gapped AWS ADC regions;
• Own your team's operational roadmap, working backwards from customer problems to define priorities, scope work, and deliver results;
• Drive operational excellence through automation, metrics, and process improvements that reduce manual toil and enable the team to scale;
• Triage and resolve service issues, lead root cause analysis, and implement preventative fixes so problems do not repeat;
• Partner with service teams, program managers, and cross-functional stakeholders to support new region builds, feature launches, and service parity across ADC regions;
• Identify and manage technical and operational risks, clearly communicating trade-offs and mitigation strategies to stakeholders;
• Track and report your team's progress using metrics that capture customer impact, SLA compliance, and system health.

Benefits

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.