Systems & Automation Specialist

About the role

The successful candidate will join the Global Business Operations team, focusing on enhancing the efficiency and effectiveness of the sales and marketing processes using HubSpot and other relevant tools.

Responsibilities

• Serving as the primary HubSpot Superadmin, optimizing all sales tools for daily use by Sales and Marketing teams to ensure a seamless experience.
• Executing tech stack audits and strategy to identify gaps, simplify the seller journey, lead build vs. buy vendor evaluations, and support new technology onboarding.
• Driving systemic process improvements by identifying and eliminating manual bottlenecks, while continuously training the team to maximize tool adoption.
• Collaborating with Revenue Operations Analysts to deliver monthly target account lists and drive increased cross-selling activity through data-driven insights.
• Developing outreach automations and sequences to enhance buyer engagement, while continuously improving lead routing so high-intent leads reach the right pipelines quickly.
• Refining the Marketing to Sales handoff for a frictionless transition, and optimizing the volume quote approval process directly within the CRM to increase salesperson autonomy.
• Maintaining rigorous CRM data integrity through deduplication and hygiene efforts, and building measurement and approval tools to proactively accelerate deal velocity.

Requirements

• 3-5 years of experience in a RevOps, Sales Ops, Marketing Ops, or CRM Administration role.
• Proven experience as an admin with HubSpot or Salesforce (HubSpot certifications preferred).
• A strong track record of automating manual business processes and building complex CRM workflows.
• Strong understanding of the B2B sales cycle, lead routing, and the friction points between Marketing and Sales.
• Technical familiarity with data visualization tools like PowerBI and a solid grasp of CRM data architecture and hygiene.
• Ability to work in the U.S. without visa sponsorship, now and in the future.