Systems & Automation Specialist

About the role

The successful candidate will serve as the primary HubSpot Superadmin, driving process improvements and enhancing the efficiency of the sales and marketing teams.

Responsibilities

• Serve as the primary HubSpot Superadmin, optimizing all sales tools for daily use by Sales and Marketing teams.
• Execute tech stack audits and strategy to identify gaps, simplify the seller journey, lead build vs. buy vendor evaluations, and support new technology onboarding.
• Drive systemic process improvements by identifying and eliminating manual bottlenecks, while continuously training the team to maximize tool adoption.
• Collaborate with Revenue Operations Analysts to deliver monthly target account lists and drive increased cross-selling activity through data-driven insights.
• Develop outreach automations and sequences to enhance buyer engagement, while continuously improving lead routing so high-intent leads reach the right pipelines quickly.
• Refine the Marketing to Sales handoff for a frictionless transition, and optimize the volume quote approval process directly within the CRM to increase salesperson autonomy.
• Maintain rigorous CRM data integrity through deduplication and hygiene efforts, and build measurement and approval tools to proactively accelerate deal velocity.

Requirements

• 3-5 years of experience in a RevOps, Sales Ops, Marketing Ops, or CRM Administration role.
• Proven experience as an admin with HubSpot or Salesforce (HubSpot certifications preferred).
• A strong track record of automating manual business processes and building complex CRM workflows.
• Strong understanding of the B2B sales cycle, lead routing, and the friction points between Marketing and Sales.
• Technical familiarity with data visualization tools like PowerBI and a solid grasp of CRM data architecture and hygiene.
• Ability to work in the U.S. without visa sponsorship, now and in the future.

Who we're looking for

• You are motivated to continuously improve the organization through a measurable reduction of the sales administrative burden.
• You hold your team accountable for consistent maintenance of lead response times to accelerate lead and revenue velocity.
• You work effectively with marketing and sales to achieve high engagement rates on automated sales sequences.
• You deliver actionable data that results in measurable increases in cross-selling and strategic account wins.
• You collaborate cross-functionally with the Sales Enablement team to properly train and drive the adoption of tools.