Systems Analyst II/III - System Administration

About the role

#WeAreONEOK – Fortune 500 company with 100+ years in business, leading midstream service provider focused on safety, sustainable operations, environmental responsibility, and employee focus. This role designs, implements, and optimizes enterprise observability solutions across infrastructure, applications, cloud platforms, services, and operational technology environments. It leads efforts to improve monitoring, telemetry, alerting, dashboards, automation, and service health visibility to support operational excellence and faster issue detection. The position partners with infrastructure, application, cybersecurity, network, and operations teams to identify observability gaps, resolve complex issues, and define monitoring requirements for new and existing technologies. It provides technical leadership through mentoring, documentation, standards development, and continuous improvement of observability practices. The position may be filled as either a Systems Analyst II or Systems Analyst III, with level determined at hire based on experience, qualifications, skills, and demonstrated capabilities.

Responsibilities

• Design, implement, and optimize proactive observability solutions across infrastructure, applications, services, cloud platforms, and operational technology environments.
• Improve alerting, event correlation, telemetry collection, dashboards, and service health views to support operational excellence and faster issue detection.
• Partner with infrastructure, application support, cybersecurity, network, and operations teams to ensure visibility across critical systems and services.
• Analyze complex incidents and recurring problems, identify observability gaps, and coordinate appropriate personnel to troubleshoot and resolve issues.
• Provide consultative support on monitoring and observability design for internal teams, projects, and new technology initiatives.
• Perform root cause analysis on resolved problems and design proactive monitoring, alerting, or automation improvements to prevent recurrence.
• Mentor and support junior and mid-level monitoring or observability specialists in technical growth, standards adoption, and project