Systems Analyst II

About the role

The Systems Analyst II plans and facilitates the deployment of new business requests across the region while working closely with business, technical, and engineering teams to ensure seamless project execution and quality assurance.

Responsibilities

• Analyzes business functions in order to develop new or modified information processing systems.
• Consults with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements.
• Provides technical assistance in identifying, evaluating, and developing systems and procedures.
• Writes and maintains functional specifications for new or modified business systems.
• Tracks and documents changes to functional and business specifications.
• Creates or assists others in the writing of user documentation, instructions, and procedures.
• Monitors and documents post-implementation problems and revision requests.
• Assist in quality assurance activities, including test documentation preparation and test execution.
• Examine/evaluate system or SOP failures.
• Understanding and implementation of setting changes and upgrades in the system’s infrastructure

Requirements

• Associate degree (A.A) or equivalent from two-year college or technical school.
• 6 to 9 years of experience as Systems Analyst

Skills

• Requirement gathering & Scope review
• Software/Hardware deployment planning
• Excel Proficiency
• High-level troubleshooting skills
• SQL scripting language knowledge (MSSQL)
• Network Architecture knowledge

Physical Demands/Work Environment: While performing the duties of this job, the employee may be seated for extended periods of time. Requires frequent use of keyboard and mouse, must be able to wear a headset for prolonged periods. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee may occasionally lift and/or move up to 15 pounds. The noise level in the work environment is usually moderate. TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.