Systems Analyst II
About the role
Canon’s corporate philosophy is 'kyosei', which we translate to “all people, regardless of race, religion, or culture, harmoniously living and working together into the future.” Canon’s goal is to contribute to the prosperity of the world and happiness of humanity, which will lead to continued growth and bring the world closer to achieving 'kyosei'. We are seeking candidates for a position in a collaborative environment at Canon’s largest manufacturing hub in North America.
Responsibilities
- Designs, installs, administers, manages and tunes software systems, hardware and network connections to ensure high levels of availability and security of the supported business applications.
- Investigates and deploys software and hardware solutions to meet business needs.
- Analyzes and resolves moderately complex hardware and software system problems in a timely manner.
- Ensures proposed and existing system architectures are aligned with organizational goals and objectives.
- Recommends, schedules, and performs system improvements, upgrades, and repairs.
- Identifies and resolves system performance issues.
- Monitors system capacity to determine its effect on performance and recommends enhancements to meet new or changing system demands.
- Plans, acquires, and coordinates installation of hardware and software for system improvements.
- Interacts with vendors, outsourcers, and contractors to secure system products and services.
- Works with vendors for system upgrade and/or implementation.
- Recommends changes to systems and security to prevent potential issues from occurring.
- Creates and recommends strategies for business systems related to procedures, maintenance, and use.
- Analyzes current application usage and plans for growth or increases in software licensing and network capacity.
- Documents company’s existing systems architecture and technology portfolio.
- Makes recommendations for improvements and/or alternatives.
- Works closely with PC Technicians and Systems Analysts to support other business activities and trains others as needed.
- Builds, installs, monitors, maintains and troubleshoots server configurations, hardware, software, peripherals, storage, etc., and assures each is in accordance with business requirements.
- Performs upgrades for new software releases, tests/debugs to ensure proper functionality and evaluates software applications for improvements.
- Monitors storage and resource allocations to assure proper levels are available.
- Replaces defective or inadequate hardware and software.
- Works with service personnel to correct major hardware problems.
Qualifications
- Any combination of education and experience equivalent to a Bachelor’s degree in System Administration, Information Technology or a related field and 2-4 years of system administration experience.
- Experience in applicable systems.
- Systems Administration certification a plus.
- Strong customer service orientation.
- Proven analytical, problem-solving, interpersonal and oral communication skills.
- Ability to present ideas and solutions in user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Skilled at working in a collaborative environment.
- Must be 18 years of age or older.
Pay
The pay range for this hourly position is $66,237 - $86,108.
Schedule
This position is full time and offers a hybrid work schedule requiring you to be in the office 4 days a week and an option to work from home 1 day out of the week (unless a specific business need arises requiring in office attendance on the other day). Standard in office days are Monday and Wednesday. The third and fourth in office day is determined by divisional management. Note that work schedules and office reporting requirements may change from time to time based on business needs.