Systems Analyst II

About the role

Will be responsible for fundamental analysis; implementation; training; report writing; testing; maintenance; and documentation of applicable systems.

Immediate supervisor: Applications Director

Responsibilities

• Participate in short term and long term planning
• Meet deadlines
• Manage multiple projects
• Develop and manage simple project plans

Analysis

• Perform data gathering and analysis
• Consult with internal teams to identify needs and problems
• Research intermediate system problems
• Evaluate and propose system solutions
• Facilitate the capture and documentation of functional and technical requirements from internal departments in order to design and develop system modifications
• Review business requirements

Testing

• Verify accuracy of results during testing against specifications
• Assist with unit testing, coordinating User Acceptance Testing (UAT) and track issues
• Perform tests of new processes and/or modifications verifying processes, performing any necessary debugging
• Assist in the development and writing of test plans
• Perform tests of new processes and/or modifications verifying processes, performing any necessary debugging
• Assist, advise and participate in Quality Assurance activities including the creation of test data and the execution of test scripts

Implementation

• Assist in the implementations of new projects with other team members and project leader

Training

• Prepare documentation for end user training
• Train end users

Reporting

• Ensure accuracy of report data
• Capture requirements, design, create, manage and fulfill requests for reports from end users
• Document report specifications

Maintenance

• Maintain documentation on customizations
• Set up logins and passwords for end users
• Conduct periodic quality assurance routines to identify trends and weaknesses
• Implement database modifications
• Work in conjunction with subject matter experts to research and resolve systems problems
• Provide support for environment upgrade implementation testing
• Create and execute validation queries to ensure integrity of data

Documentation

• Prepare system documentation
• Write detailed system and functional specifications
• Devise flow charts and diagrams to illustrate and describe logical operational steps of the program
• Assist in the development, documentation and maintenance of standard operating procedures that reflect agreed upon processes and policies

Miscellaneous

• Maintain confidentiality
• Develop and pursue the necessary skills to support the needs and requirements of the department
• Serve as a backup to other positions within the department
• Install software applications

Requirements

• Bachelor's Degree required, preferred in Information Technology
• At least 3 years related experience in Project Management

Benefits

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan