Systems Analyst I, TECHNOLOGY

Qualifications

• Proof of a high school graduation/GED equivalent.
• Minimum of five (5) years of experience with PowerSchool’s Student Information System (SIS).
• Minimum of three (3) years’ experience with report card processing and scheduling.
• Knowledge of GPA, student ranking, transcripts, and grades.
• Knowledge of Cognos and/or other report writing programs.
• Knowledge of Teacher Access Center.

Responsibilities

• Serve as the CFISD liaison between Information Services and Applications (ISA) and third-party vendors to ensure that needs are identified correctly and properly incorporated into technology solutions.
• Gather all criteria for the designing and development of Cognos reports.
• Train enterprise-level customers on PowerSchool’s eSchoolPLUS, covering secondary scheduling, mark reporting, student report card processing, and assist with Teacher Access Center.
• Provide technical support for software related to Classlink products.
• Perform technical analyses, investigate software errors, provide in-depth technical support, and coordinate with the vendor to find software problem resolutions.
• Implement process improvements in CFISD’s report card processing and student scheduling.
• Analyze support tickets and take proactive action to solve the issue.
• Investigate PEIMS errors in the master schedule, student schedules, and staff information.
• Continually maintain and demonstrate an attitude consistent with the goal of achieving outstanding customer service levels and customer satisfaction.
• Perform other duties as assigned.

Requirements

• Mental Demands/Physical Demands/Environmental Factors: Repetitive hand motions; prolonged use of computer; prolonged phone use; work after hours.

Terms of Employment

Terms of employment: 244 days
Salary: $47,725 - TC-2 Salary Range (based on experience) as set by the Board of Trustees for the school year

Essential Functions

Essential functions include but are not limited to:

• Serve as the CFISD liaison between Information Services and Applications (ISA) and third-party vendors to ensure that needs are identified correctly and properly incorporated into technology solutions.
• Gather all criteria for the designing and development of Cognos reports.
• Train enterprise-level customers on PowerSchool’s eSchoolPLUS, covering secondary scheduling, mark reporting, student report card processing, and assist with Teacher Access Center.
• Provide technical support for software related to Classlink products.
• Perform technical analyses, investigate software errors, provide in-depth technical support, and coordinate with the vendor to find software problem resolutions.
• Implement process improvements in CFISD’s report card processing and student scheduling.
• Analyze support tickets and take proactive action to solve the issue.
• Investigate PEIMS errors in the master schedule, student schedules, and staff information.
• Continually maintain and demonstrate an attitude consistent with the goal of achieving outstanding customer service levels and customer satisfaction.
• Perform other duties as assigned.

Benefits

Not specified

Pay

$47,725 - TC-2 Salary Range (based on experience) as set by the Board of Trustees for the school year

Schedule

244 days