Systems Analyst I

Key Responsibilities

• Lead day-to-day IT operations for the Division and provide supervision, guidance, and support to technical staff.
• Manage and participate in technology projects, including planning, implementation, testing, upgrades, and ongoing system maintenance.
• Analyze user needs and business processes to identify opportunities for technology improvements and recommend effective solutions.
• Design, implement, maintain, and troubleshoot computer systems, software applications, hardware, and network resources.
• Provide technical support to staff by diagnosing and resolving hardware, software, system access, and connectivity issues.
• Administer system and network security, including user account management, access controls, and compliance with established policies and procedures.
• Develop and deliver user training, technical documentation, and instructional materials to support effective use of technology resources.
• Maintain hardware and software inventories, system documentation, and other administrative records; assist with technology budgeting, purchasing, and vendor coordination as needed.
• Collaborate with internal departments, vendors, and stakeholders to support operational needs and ensure reliable technology services.

Pay

The City of Chesapeake offers a competitive salary commensurate with experience.

Schedule

Full-time position.

Benefits

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.