Systems Analyst (Enterprise Application Services Specialist II)
Job posting number: #7367736. Posted: July 30, 2026. Open until filled.
About the role
The overall purpose of this job is to provide support for Tennessee Tech University's administrative enterprise systems, including Ellucian Banner, Oracle Fusion, and other third-party applications as assigned. The role primarily focuses on application configuration management, application development, end-user technical support, analytics, ad-hoc reporting, and driving projects that enhance mission-critical systems. Additionally, this position serves as the technical support lead for designated administrative units, ensuring efficient and effective system operation.
Responsibilities
- Perform application configuration management, application development, and technical support for Ellucian Banner, Oracle Fusion, and third-party systems as assigned.
- Analyze business processes and make relevant recommendations for improvement.
- Build reports, forms, analytic dashboards, and automation to streamline business processes, improving efficiency and data accessibility.
- Analyze user-reported problems and issues and provide resolutions or develop solutions as needed.
- Act as the liaison between functional users and vendors to resolve technical issues when internal solutions are not available.
- Develop and support unit testing, ensuring the integrity of the systems.
- Provide timely status reports to functional users and management regarding project progress.
- Participate in planning sessions for implementing system upgrades or adding new features.
Requirements
- Physical demands typical of an office environment.
Schedule
Typical hours are 8:00am–4:30pm Monday through Friday. Additional hours as needed.
Benefits
- Accumulation of two vacation days per month and one sick leave day per month.
- Thirteen University holidays.
- Medical and life insurance (shared cost with the university).
- Retirement and optional 401k.
- Educational benefits.
Pay
Salary Level P2, Grade 12.