Systems Analyst Advisor

Location & Work Arrangement

Positions are based in Norfolk, VA; Atlanta, GA; or Richmond, VA with a hybrid schedule requiring 1–2 days per week on‑site to foster collaboration while providing flexibility for productivity and work‑life balance. Alternate locations may be considered for candidates who reside within a reasonable commuting distance from an office. Candidates not within commuting distance will not be considered unless a legal accommodation is required.

This role participates in an on‑call rotation to provide 24/7 support for seven consecutive days, approximately once every four months.

Responsibilities

• Define functional, usability, reliability, performance, and support requirements of systems.
• Create and perform feature testing and determine environmental needs.
• Serve as the liaison between technical and business perspectives to ensure solutions meet business needs.
• Partner with business, architecture, and infrastructure teams and oversee service levels to ensure business area satisfaction.
• Maintain in‑depth knowledge of tools utilized in the environment.
• Collaborate with the IT learning organization to mentor, assist in training initiatives, and estimate application functionality enhancements.
• Proactively identify future system opportunities and enhancements with stakeholders.
• Develop use cases to guide system development.
• Participate in an on‑call rotation providing 24/7 support for seven consecutive days, approximately quarterly.

Minimum Requirements

• BA/BS degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• At least 6 years of experience with a variety of technologies, documenting requirements and/or building test cases.

Preferred Qualifications

• Business Analyst or Business Systems Analyst certifications.
• Experience with mainframe computers, hardware, operating systems, and the impact of system changes.
• Experience with testing/product quality processes, tools, and methods.
• Experience with Rational tools, Six Sigma, or other process‑improvement training.
• Prior experience in enrollment processes.
• Familiarity with FACETS software.
• Experience working in an Agile environment.
• Knowledge of the healthcare sector.
• Proficiency with SQL.

Positions assigned to any Government Business Division entity are considered “sensitive” and may be subject to additional background checks, government clearances, segregation of duties, role‑specific training, monitoring, and data‑handling requirements.

Compensation

Salary range for this position (Virginia) is $96,064 to $174,432, with actual compensation determined by factors such as geographic location, experience, education, and skill level.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase plan
• 401(k) contribution with company match
• Merit increases
• Paid holidays and Paid Time Off
• Medical, dental, and vision insurance
• Short‑ and long‑term disability coverage
• Life insurance
• Wellness programs and financial education resources