Systems Analyst - 60026452 *INTERNAL APPLICANTS ONLY*

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, and PowerDMS.com. Responsibilities include providing support services, answering inquiries, troubleshooting issues, and maintaining security.

Responsibilities

• Manage and enhance the Services provided by NEOGOV, including Governmentjobs.com, NEOED.com, and PowerDMS.com.
• Provide support services, answer inquiries, troubleshoot issues, and maintain security.
• Conduct research on social, economic, and sectoral employment and hiring trends.
• Facilitate payroll and tax services for Customers.
• Respond to legal requests and prevent fraud or potentially illegal activities.

Requirements

• At least 3 years of experience in IT support or related field.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proficiency in Microsoft Office Suite and familiarity with web development tools.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.

Qualifications

• Experience with cloud-based systems and platforms.
• Knowledge of data security best practices and compliance regulations.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong attention to detail and ability to handle sensitive information securely.

Skills

• Technical proficiency in programming languages such as Python, Java, or JavaScript.
• Experience with database management systems like MySQL or PostgreSQL.
• Familiarity with project management tools like Jira or Trello.
• Understanding of cybersecurity principles and practices.

Benefits

• Competitive salary and benefits package.
• Flexible working hours and remote work options.
• Professional development opportunities and training programs.
• Health insurance and retirement plans.

Pay

$70,000 - $90,000 annually.

Schedule

Full-time position with a standard 40-hour workweek.