Systems Administrator Level 1-5/Netapps required

About the role

The Metropolitan Transportation Authority (MTA) is seeking a Systems Administrator to join our team. This position supports the MTA's computer server hardware, operating system software, and storage area network environment.

Responsibilities

• Install, configure, and troubleshoot complex hardware and/or software solutions supporting MTA’s server and storage environment.
• Coordinate server and storage infrastructure requirements with database administrators, network administrators, and other IT technical resources.
• Analyze and troubleshoot issues as they arise, ensuring all required system documentation and record-keeping requirements are completed accurately, timely, and in accordance with MTA policies and procedures.
• Participate in the evaluation of new products and technologies.
• Guide less senior technicians and staff in the performance of their tasks (Level 2).
• Design and engineer effective and efficient solutions and standards to be applied within the IT Department (Level 3).
• Plan, design, and engineer solutions and standards to be applied within the IT department (Level 4).
• Lead the evaluation of new products and technologies and provide input into the overall impact of introducing the technology in the MTA environment (Level 5).

Requirements

• Basic knowledge and familiarity with installing, maintaining, and troubleshooting computer server hardware, operating system software, and storage area network equipment.
• Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.
• Strong oral and written communication skills.
• Strong analytical skills.
• Must be able to move and lift up to 25 lbs of equipment such as switches, routers, UPS, laptops, firewalls, etc.
• Knowledge and familiarity with installing, maintaining, and troubleshooting computer server hardware, operating system software, and storage area network equipment (Level 2).
• Strong people skills (Level 3).
• Advanced knowledge and familiarity with installing, maintaining, and troubleshooting computer server hardware, operating system software, and storage area network equipment (Level 4).
• Demonstrated experience providing technical direction to less senior staff members (Level 5).

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related discipline; or a minimum of 1 year’s experience installing, maintaining, administering, and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory (Level 1).
• Minimum of 1 year’s experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services (Level 1).
• Bachelor’s degree in Computer Science, Information Technology, or related discipline; or a minimum of 5 years’ experience installing, maintaining, administering, and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory (Level 2).
• Minimum of 3 years’ experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services (Level 2).
• Bachelor’s degree in Computer Science, Information Technology, or related discipline; or a minimum of 7 years’ experience installing, maintaining, administrating and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory (Level 3).
• Minimum of 5 years’ experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services (Level 3).
• Bachelor’s degree in Computer Science, Information Technology, or related discipline; or a minimum of 10 years’ experience installing, maintaining, administrating and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory (Level 4).
• Minimum of 8 years’ experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services (Level 4).
• Bachelor’s degree in Computer Science, Information Technology, or related discipline; or a minimum of 12 years’ experience installing, maintaining, administering, and supporting computer hardware and operating systems software such as Windows, HP-UNIX, LINUX, VMware, ESX, or Active Directory (Level 5).
• Minimum of 10 years’ experience with maintaining and supporting computer hardware, operating systems, software, networking protocols, internet technology, and Windows services (Level 5).