Systems Administrator II

About the Role

Join San Diego State University as a Systems Administrator II and help support the enterprise technologies that power the SDSU Library. As the technical administrator for the library's Ex Libris Alma and Primo platforms, you'll configure and optimize cloud-based library systems, support integrations with campus applications, and partner with Library faculty, CSU colleagues, and vendors to deliver reliable, user-focused services that support teaching, learning, and research. This is an excellent opportunity for someone who enjoys enterprise application administration, solving technical challenges, and improving systems that have a meaningful impact on the campus community.

Responsibilities

• Library Systems Administration
  • Configure, maintain, and enhance Ex Libris Alma, Primo, and related library services.
  • Implement configuration changes to support Library operations and evolving campus needs.
  • Develop documentation, test new features, and provide guidance on library system functionality.
• Systems Integration & Support
  • Support integrations between library systems and campus enterprise applications, including identity management and authentication services.
  • Troubleshoot system, integration, and data synchronization issues to ensure reliable access to library resources.
  • Coordinate with Library staff, campus IT teams, and CSU partners to resolve technical issues and implement new functionality.
• Collaboration & Continuous Improvement
  • Partner with Ex Libris, vendors, and CSU colleagues to evaluate enhancements, coordinate testing, and improve system performance.
  • Develop reports, analyze system data, and identify opportunities to improve workflows and business processes.
  • Contribute to ongoing enhancements that strengthen library technologies and the user experience.

Requirements

Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

Qualifications

• Experience supporting or administering library systems (e.g., Alma, Primo, or other integrated library systems) or comparable enterprise platforms.
• Experience working with data analysis, reporting, or analytics tools.
• Experience supporting system integrations, data workflows, or data exchange technologies (e.g., XML, JSON, APIs, or similar).
• Demonstrated ability to support system configuration, testing, implementation, and ongoing enhancements.
• Experience providing technical training, documentation, or user support in a professional environment.

Preferred Qualifications

• Experience working in an academic library or higher education environment.
• Experience with Ex Libris Alma, Primo, or other library services platforms.
• Experience with enterprise authentication, reporting, analytics, scripting, or automation technologies (e.g., SSO, Shibboleth, SAML, Python, SQL, or similar).
• Experience participating in cross-functional technical projects involving technical and non-technical stakeholders.

Benefits

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

Pay

Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines. Initial step placement is not expected to exceed Step 1 ($6,492/month).

• Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.
• CSU Classification Salary Range: $6,492-$9,458 per month (Step 1-Step 20).
• Future increases, including step advancements, are subject to contract negotiations.

Schedule

• Full-time, permanent/probationary position.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required.