Systems Administrator II

About the role

Responsible for escalated incidents and advanced support from System Administrator I staff and Desktop Support. Assist with and lead projects including, but not limited to, End User Devices, Microsoft Entra ID (Azure AD), Microsoft Intune, Azure infrastructure, VMWare and hypervisors. Act with security-first principles when administering technologies and introducing new services. Partner closely with Operations and business stakeholders to design, implement, and support scalable, secure solutions.

Essential Responsibilities and Duties

• Provide Tier 2/3 support and guidance to Desktop Support & System Administrator I staff on escalated incidents
• Troubleshoot complex identity, endpoint, and cloud service issues
• Monitor and maintain physical, virtual, and cloud-based systems
• Assist with and lead server-related projects, upgrades, maintenance, and system documentation
• Administer and support Microsoft Entra ID, including identity lifecycle management, conditional access, role-based access control, and application integrations
• Manage Microsoft Intune for endpoint management, including device compliance, configuration profiles, security baselines, and application deployment
• Design and support mass deployment solutions for endpoints, applications, and configurations using Intune, Autopilot, scripting, and automation
• Create, manage, and maintain Azure AD / Entra app registrations, including permissions, certificates/secrets, and integration with enterprise applications
• Collaborate with security, operations, and business teams to ensure solutions meet compliance, security, and operational requirements
• Assist with automation and scripting (PowerShell) to improve efficiency and consistency across environments
• Participate in an on-call rotation and provide after-hours support as required

Education and/or Experience

• Acceptable equivalent combination of education, experience, and certification; Associates or Bachelor of Science degree in computer science, or equivalent
• 2-4 years' experience in administrating and managing enterprise server systems including cloud and/or virtual solutions
• Strong knowledge and experience with PC hardware (A+ Certification a plus) and software technology, including operating systems
• Experience with Server operating systems and services including Windows 2008/2012/2016, DNS, Active Directory, and PowerShell
• Experience with O365, Exchange Online, Azure and Intune
• Basic understanding of networking protocols and processes

Benefits

• Medical/Dental/Vision
• Retirement and Savings Plan
• Short- and Long-Term Disability
• Basic Life Insurance
• Voluntary Life Insurance
• Tuition Reimbursement
• Paid Time Off
• Flexible/Hybrid Work Schedules (In Office Monday - Thursday, Work from Home Friday)
• Company Outings
• Dining Discounts
• On-Site Fitness Center
• On-Site Daycare
• On-Site Café
• FUN Work Environment!