Systems Administrator I

About the role

The position requires the employee to work onsite in Sheridan, Wyoming, USA. This position is not eligible for remote work or visa sponsorship.

Job Summary

The Information Systems Department is dedicated to making information quickly and easily available to facilitate health care providers in giving the highest quality care. As a part of the Information Services team, the Systems Administrator supports assigned software systems and server architecture. The Systems Administrator will be assigned to, and expected to maintain and apply his/her knowledge of the following software applications or systems: VMWare Architecture, Windows Servers, Storage arrays as well as ancillary systems. The Systems Administrator completes systems administration duties in the implementation and maintenance of management information systems; to provide technical support for a combination of desktop, server and network hardware, software and peripheral equipment; to upgrade existing hardware and software, to correct reported hardware and/or software problems; and to perform a variety of technical tasks relative to assigned area of responsibility.

Essential Duties/Responsibilities

• Highly visible lead member of the Information Systems team.
• Leads with humility while putting customer service first.
• Maintains Server Inventory.
• Applies appropriate patching to systems on a monthly and as needed basis.
• Sustains off the shelf software including installing, configuring, testing, monitoring and troubleshooting.
• Responsible for the application security process, user setup, role privilege definition, assignment and security permissions and overseeing the installation and/or upgrade of software package releases.

Position Qualifications

• Education/Experience/License and Certifications:
  • Bachelor’s Degree in computer science or equivalent experience required.
  • A minimum of three to five years progressive experience in various Information Technology related functions including but not limited to information server standard administration.
  • Three years of increasingly responsible computer applications programming and systems analysis experience.
  • Demonstrated competency in project management.
  • Cerner experience is a plus.
  • Demonstrated working knowledge of current communications devices and protocols, server and desktop technologies.
  • Ability to manage multiple activities and tasks simultaneously.
  • Facilitation and change management skills.
• Additional Skills:
  • Ability to communicate in English; both verbally and in writing.
  • Good communication skills.
  • Excellent customer service skills.
  • Knowledge of Word, Excel, PowerPoint and Access expected.
  • Efficient use of MHSC help desk application is required.