Systems Administrator I

FTE: 1.0 | Standard hours per week: 40 | Months per year: 12 | Location: Thornton, CO

About the role

The Systems Administrator I plays a crucial role in ensuring the functionality and operation of the District's IT systems, equipment, and infrastructure. This position encompasses various responsibilities, including monitoring and maintaining systems, system documentation, and managing hardware and software components. Working in close collaboration with other members of IT, assists with testing and resolving technical issues while adhering to the District's standards, security protocols, and operational procedures. With a strong emphasis on customer service, the Systems Administrator I maintains effective communication to ensure the reliability, availability, and optimal performance of the operating system environment.

Responsibilities

• Ensure the continuous operation of District systems and infrastructure, including monitoring, responding to incidents, and conducting routine maintenance tasks.
• Efficiently manage and respond to customer-generated incidents and service requests, addressing inquiries and issues in a timely manner.
• Provide courteous and professional support to end-users, troubleshooting problems, and ensuring resolutions align with best practices.
• Administer, troubleshoot, implement, and maintain appropriate security measures to restrict unauthorized or inappropriate use of District resources and data.
• Collaborate with District and partner stakeholders to develop and support infrastructure to meet IT Service Level Agreements, allowing the District to meet its objectives and improve the customer experience with IT.
• Contribute to the development and execution of the District's systems and infrastructure, aligning initiatives with organizational goals, and recommending strategic directions.
• Participate in the assessment of new technologies for potential security risks and benefits, providing valuable input to decision-making processes.
• Provide team leadership in working on advanced, complex, and technical projects or business issues requiring technical or industry knowledge.
• Perform other duties as assigned.

Requirements

• Associate's degree in information systems, computer science, systems administration, or related area. Two years of similar or relevant experience in information or systems administration may be substituted for this requirement.
• Strong knowledge of Windows and/or Linux operating systems and familiarity with virtualization technologies (e.g., VMware) is a plus.
• One to two years of experience preferred with operations and maintenance of key IT infrastructure in one or more of the following areas: desktop management, virtualization, storage, digital data communications, application server support, wired/wireless networks, software development, and/or systems integration.
• Criminal background check required for hire.
• Preference for candidates with current industry-recognized certifications relevant to the Systems Administrator role.

Pay

Full salary range: $61,692 (minimum) – $77,114 (mid-point) – $92,537 (maximum). The maximum placement for new hires is based upon experience and typically does not exceed the mid-point of the range.

Benefits

• Comprehensive benefits package including medical, dental, vision, and life insurance.
• Employee assistance program.
• Voluntary life insurance through PERA.
• Retirement plans: 401(k), 403(b), and 457(b) available immediately upon hire.
• Paid time off.