Systems Administrator

Job Summary

The Systems Administrator (SA) is responsible for providing advanced support for desktop, server, and network infrastructure. The SA is also responsible for established configuration, and maintenance of a variety of systems, environments, clients, and end-users. The SA serves as the first escalation point for Support Technicians to resolve complex issues and may execute their responsibilities from the service desk or the field.

Job Responsibilities

• Initial contact for inbound phone and chat support requests.
• Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients.
• Acts as the first line of escalation for Support Technicians.
• Provide onsite support for Managed Services clients.
• Acts as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency.
• Provide intermediate technical support and guidance to end-users and assist in resolving technical issues.
• Document system configurations, procedures, and troubleshooting steps.

Job Qualifications

• Education/Certification Requirements: Associate degree in computer science or similar field -OR- 2 years of IT experience preferred. Network+ Certification or Azure Administrator Associate AZ-104 or equivalent on-the-job experience.
• Experience Requirements: Strong infrastructure and troubleshooting skills. Valid driver’s license.

Benefits

• Medical, Dental, and Vision Insurance
• 401K Retirement Plan
• Minimum 4 Weeks of Paid Time Off (PTO)
• Birthday PTO
• Paid Holidays
• Paid Time Off for Volunteering
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Supplemental Insurance
• Employee Assistance Program

About the Role

Join Integris, where integrity meets innovation, and people come first. At Integris, we don’t just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services, we’re redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We’re looking for talent that thrives in a culture of clarity, trust, and relentless execution, individuals who believe that IT is not just support, but a strategic advantage.

Qualifications

• Passionate about innovation
• Driven by impact
• Ready to grow with a company that puts People First

Skills

• Strong infrastructure and troubleshooting skills

Benefits

• Comprehensive benefits package including Medical, Dental, and Vision Insurance, 401K Retirement Plan, Minimum 4 Weeks of Paid Time Off (PTO), Birthday PTO, Paid Holidays, Paid Time Off for Volunteering, Short-Term and Long-Term Disability Insurance, Life Insurance, Supplemental Insurance, and Employee Assistance Program.

Pay

Competitive salary based on experience and qualifications.

Schedule

Flexible work schedule to accommodate client needs and personal commitments.