Systems Admin - Government Programs | Digital Ops

About the role

We are actively seeking a skilled Systems Administrator to join our IT support team. Your responsibilities will include maintaining and managing our software, hardware, and networks across all of our sites with a special emphasis on our Government Programs in a CMMC governed environment. This position requires an emphasis on providing outstanding customer service and will be the last point of issue escalation internally for identifying and resolving system issues.

Responsibilities

• Provide system administration of our cloud and on-premise environments, mainly supporting Government Programs but also supplementing our commercial environment team members
• Support all aspects of Microsoft 365 including Entra ID, Azure, and Microsoft Domain Services
• Support Windows configuration and security via Microsoft Intune
• Support iOS configuration and security via a Mobile Device Management (MDM) platform
• Support Linux configuration and security via domain management and RMM tools
• Have a working knowledge of tasks such as DNS, certificates, and encryption
• Implement system changes as they relate to governance frameworks such as CMMC
• Organize upgrades and maintenance for networks and systems with minimal downtime
• Configure, monitor, and maintain backup and replication routines, including documentation and testing
• Organize, configure, and implement regular disaster recovery drills, with regular review of the procedure and documentation
• Monitor systems and networking infrastructure using platforms such as PagerDuty
• Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems
• Provide Tier 2 technical support for all offices and employees
• Create and maintain IT-related documentation and training material
• Closely collaborate with the Information Security team to remediate vulnerabilities and harden the environment

Requirements

• 8 years or more managing information systems and networks
• Expert level of understanding managing Microsoft 365 cloud offerings
• Experience using Powershell, Python, and other languages to script common tasks
• Must be a U.S. citizen, eligible for a U.S. Department of Defense (DoD) security clearance

Qualifications

• Expert-level understanding of Conditional Access and other Microsoft Cloud-native security tools
• Experience managing on-prem backup solutions
• Experience with Fortinet firewalls and networking products
• Exposure to Splunk or other SIEM platforms
• Ability to administrate/implement Azure cloud services

Pay

$80,000—$95,000 USD

Benefits

• Restricted Stock Units and Performance Stock Units for all full-time team members
• Onsite healthcare in Vermont
• Comprehensive medical coverage, dental, and vision
• Short- and long-term disability
• Paid parental leave
• Daily lunch provided
• Flight lessons
• Additional perks and rewards