System Retail Manager
Job Responsibilities
- Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations
- Develop and implement retail services plan to improve service, quality and profitability of service areas
- Maintain effective working relationships with other departments to provide a unified retail experience for customers
- Manages marketing, merchandising and cash handling procedures
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Maintains effective client and customer rapport for mutually beneficial business relationships
- Drives customer service and tracks and responds to survey results
- Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
- Affords assistance in location forecast and accounting; tracks sales trends and drives sales
- Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.
Qualifications
- Bachelor's degree or equivalent experience
- 2+ years of Retail Food Service Management or Front of the House Management experience required
- Experience with marketing, merchandising and cash handling required
- Strong customer service and computer skills required
- Ability to work independently and give direction
- Must be able to work a varied schedule, including days, evenings and a weekend rotating schedule
- Requires 80% travel
- Experience managing a union workforce is a plus
About Aramark
About Aramark: Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark: At Aramark, we believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.