System Development Manager, ADC Monitoring & Observability

About the role

AWS established a specialized group of service teams responsible for the work we are doing in support of the U.S. Intelligence Community. We are building some of the largest distributed systems in the world, and we need adaptable people to help us implement and operate them. Our services operate at large scale with workloads critical to national security. These mission-critical cloud computing solutions require a relentless focus on operational excellence. Given the national security implications of our services, a deep passion for delivering reliable, secure, and high-performing infrastructure is essential.

You will share big ideas and execute to deliver the next big innovations at rapid pace. You are a believer in the Dev-Ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall but solve them. And you are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.

At Amazon, we hire hands-on managers at all levels. This leader must be able to dive deep into the details on business, operations, and engineering and identify how to deliver outcomes where the solution isn’t understood yet. As an ADC Manager, you will be familiar with the technical implementation of creating, securing, deploying, maintaining, simplifying, and safely deprecating software through development and production environments. With this perspective, you drive identification of operational excellence improvements and drive adoption across the organization.

Responsibilities

• Hire, motivate, mentor and develop a team of engineers, promoting growth and opportunity
• Define the structure and strategy for the team determining the right mix of engineers and where they need to be allocated to meet the business goals
• Establish a roadmap and successfully deliver engineering solutions that execute that vision; your roadmap influences the organizational goals and you are involved in the yearly planning process
• Provide your team with the necessary support to take responsibility for team systems end-to-end (design, code quality, system health)
• Develop senior engineers promoting growth and opportunities to demonstrate higher level role scope, impact, complexity, and leadership
• Work cross functionally to foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues
• Take a data driven approach consistently utilizing metrics to measure performance gaps and increase productivity by improving processes at the local level while driving improvements on the global scale

Requirements

• Bachelor’s degree, or CSSLP (Certified Secure Software Lifecycle Professional)
• Proficiency in Linux based operating systems
• Experience designing, building, and operating large-scale distributed systems or web services
• Experience in managing large scale infrastructure and automation
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above
• After start, obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work

Preferred Qualifications

• Experience delivering large-scale infrastructure products that support Tier-1 mission critical services with a focus on privacy, security, availability, and efficiency
• 3+ years of managing an engineering team operating at scale
• Expertise in Linux based operating systems
• Experience developing and improving operational documentation, procedures and workflows