System Development Engineer I, AWS ADC Monitoring & Observability
About the role
AWS CloudWatch is seeking System Development engineers who are passionate about troubleshooting technical issues, automating manual processes, and continuously improving service efficiency to enhance customer experience. In this role, you will support CloudWatch Monitoring and CloudWatch Logs services in specialized security regions. You'll work in a dynamic environment with our software development teams to deliver reliable services to our customers.
Responsibilities
- Identify when implementations lack high availability or contain defects; investigate systemic patterns
- Resolve, mitigate, or escalate operational concerns in a timely manner
- Support the operational stability of CloudWatch and CloudWatch Logs services in ADC environments
- Work with AWS engineers to identify process automation opportunities
- Perform full-lifecycle software development with constant customer interaction to scope, design, implement, test, deliver, and operate software solutions
- Learn and grow using a DevOps, Agile Scrum, incremental delivery philosophy with highly-supportive peers constantly sharing subject matter expertise and producing peer-reviewed code
Requirements
- Strong understanding of Linux, networking, and cloud services fundamentals
- Strategic thinker who can simplify complex problems
- Ensure customers have an excellent experience
- Collaborate with the team on automation opportunities for common operational tasks
- Participate in on-call rotations, responding to service alerts and customer issues
- Dive deep into logs and metrics to understand system behavior and dependencies
- Discuss and implement improvements to teams operational processes
Qualifications
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Bachelor's degree, or CND (Certified Network Defender) or GSEC (GIAC Security Essentials)
- 1+ years of non-internship professional software development experience
- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Knowledge of systems engineering fundamentals (networking, storage, operating systems)
Skills
- Proficiency in the use of Python scripting language
- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems
Benefits
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.
Pay
The pay range for positions provided in the job posting is $96,000 to $172,000 annually.
Schedule
The schedule for this role is typically Monday through Friday, 9:00 AM to 5:00 PM.