System Analyst 4

Job Description

The Virginia Retirement System (VRS) is seeking a Business Systems Analyst with a strong background in business analysis, enterprise content management, requirements gathering, and testing.

Responsibilities

• Partner with Investment stakeholders to evaluate current enterprise content management ("ECM") practices;
• Conduct interviews and analyze workflows to identify best practices, gaps, inefficiencies, legal and policy requirements, scope recommendations, improvement opportunities and risks;
• Elicit, analyze and document future state business and technical requirements related to ECM, data handling, and system enhancements;
• Recommend standardized approaches for document intake, storage, retrieval, approval, versioning, classification and retention;
• Design and implement standardized workflows and governance frameworks for content organization, classification, retention, and accessibility, including document libraries, metadata structures, taxonomy, content types, workflows, templates, and security frameworks;
• Create and maintain detailed documentation supporting file strategies, data flows, system processes, and operational procedures;
• Develop and execute testing strategies to validate system changes, document workflows, and process improvements;
• Support internal teams by developing job aids and conducting training on new technology and processes;
• Proactively identify process improvement opportunities and drive solutions;
• Contribute to strategic initiatives and special projects as directed by the IDS Research Director.

Qualifications

• Bachelor's degree from a four-year college or university;
• 7+ years of experience in business analysis, requirements gathering, document/data lifecycle management, and process improvement;
• 3+ years of experience supporting ECM strategies and enterprise data practices in a government, investment or financial services environment;
• Excellent critical thinking and problem-solving skills with strong attention to detail;
• Proven experience creating clear, structured technical documentation (e.g., requirements, process maps, data and document flows);
• Strong verbal and written communication skills with the ability to translate complex concepts into clear business terms;
• Demonstrated ability to collaborate effectively in a cross-functional team environment;
• Demonstrated ability to work independently and proactively identify and address areas needing attention or improvement.

Additional Preferred Skills

• Familiarity with process automation tools used to improve efficiency and reduce manual effort;
• Experience working with reporting tools and dashboards to support business insights and decision-making;
• Understanding of investment, financial services, or a related business environment.

Pay

$120,000-130,000 annually with benefits

Schedule

Hybrid

Benefits

• 401(k)
• health, dental, and vision insurance
• Life insurance
• short-term and long-term disability insurance
• paid time off
• training
• professional development assistance

Location

901 E. Cary St, Richmond, VA

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.