System Analyst IV

Technical Requirements

• Experience implementing, administering, and supporting Tanium (Core, Asset, Deploy, Discover, Patch, Provision) or comparable endpoint management platforms such as Microsoft Intune or SCCM/MECM
• Highly experienced creating, testing, packaging, deploying, and maintaining enterprise software packages and application deployments, including lifecycle management, version control, deployment validation, and troubleshooting
• End-Of-Life and vulnerability software remediation
• Strong experience managing enterprise environments across multiple locations
• Advanced scripting and automation skills, particularly PowerShell
• Experience with enterprise monitoring and performance management tools such as Datadog, ControlUp, or similar platforms
• Knowledge of Windows operating systems, Active Directory and Group Policy, IP networking concepts and design, endpoint and infrastructure security best practices, Intel-based workstation and server hardware, Storage Area Network (SAN) technologies, virtualization technologies, system monitoring, event analysis, and troubleshooting as it relates to system management

Core Competencies

• Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues
• Sound judgment and decision-making capabilities in fast-paced operational environments
• Effective verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Demonstrated commitment to maintaining current technical knowledge and industry best practices
• Proven ability to build collaborative relationships across IT teams, business units, and external partners
• Strong customer service orientation with a focus on delivering reliable, high-quality support

Preferred Soft Skills

• Excellent interpersonal and relationship-building skills
• Strong organizational and time management abilities with the capability to manage multiple priorities simultaneously
• Self-motivated, adaptable, and results-oriented with a continuous improvement mindset
• Ability to work independently while contributing effectively within a team environment
• Demonstrated leadership, accountability, and ownership of assigned responsibilities
• Ability to mentor, influence, and collaborate across cross-functional teams
• Strong project coordination and change management skills
• High level of professionalism, integrity, and attention to detail

Minimum Qualifications

• Minimum of a B.S. in Computer Science, Management Information Systems or related field
• Minimum five (5) years of experience in enterprise systems administration, endpoint management, infrastructure support, or a related technical discipline
• Equivalent combination of education, training, certifications, and experience may be considered

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Critical illness insurance and accident insurance
• Disability benefits
• Retirement savings
• Paid time off (including vacation, holidays, and sick leave)
• Parental leave

This position offers a hybrid workstyle with less than 25% travel.