System Administrator (TTO8)
Que Technology Group · Fort Meade, MD · 3 wk ago
Information TechnologyInternship
About the role
Que Technology Group, Inc., is seeking a System Administrator to provide Infrastructure Server and Sustainment services, enhancing and complementing High Performance Computing (HPC) sustainment capabilities.
Responsibilities
- Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
- Support the design of systems, mission architecture and associated hardware.
- Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA).
- Analyze and resolve complex problems associated with server hardware, applications and software integration.
- Assist users in accessing and using IT systems.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
- Optimize system operations and resource utilization, and perform system capacity analysis and planning.
- Analyze and provide feedback to agency management and internal customers for escalated tickets.
- Support the dispatch system and hardware problems and remain involved in the resolution process.
Requirements
- Bachelor's degree in a technical discipline.
- Minimum of five (5) years of system administration experience or ten (10) years' experience in lieu of degree.
- DoD 8570 IAT II level certification.
Benefits
- Competitive salary.
- Company-paid medical, dental, and vision plans.
- Company-paid short-term disability, long-term disability, and life insurance.
- Business/First Class travel upgrade for 7-hour or longer flights; company card provided for expenses.
- 25 days of vacation/personal days per year.
- 11 paid federal holidays.
- $5,000 annual professional development fund plus 40 paid hours if in class.
- 401K with 6% company match; all contributions are immediately vested.
- $10,000 bonus per employee hired based on your referral.
- Up to 3 paid Code Red days due to customer closure.