System Administrator (TTO8)

About the role

Que Technology Group, Inc., is seeking a System Administrator to provide Infrastructure Server and Sustainment services, enhancing and complementing High Performance Computing (HPC) sustainment capabilities.

Responsibilities

• Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and install/load operating system software
• Troubleshoot, maintain integrity of, and configure network components
• Implement operating system enhancements to improve reliability and performance
• Support the design of systems, mission architecture, and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications, and software integration
• Assist users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Analyze and provide feedback to agency management and internal customers for escalated tickets
• Support the dispatch system and hardware problems and remain involved in the resolution process

Qualifications

• Bachelor's degree in a technical discipline
• Minimum of five (5) years of system administration experience or ten (10) years' experience in lieu of degree
• DoD 8570 IAT II level certification

Benefits

• Competitive salary
• Company Medical/Dental/Vision plans – Company paid Short-term Disability, Long-term Disability, and Life Insurance
• Business/First Class travel upgrade for 7-hour or longer flights & company card provided for expenses
• Vacation/Personal days granted at 25 days per year
• Paid Federal Holidays – 11 days
• $5,000 Annual Professional Development Fund plus 40 paid hours if in class
• 401K with 6% company match; all contributions immediately vested
• Employee will be paid a bonus of $10,000 per employee hired based on their referral
• Up to 3 paid Code Red days due to customer closure