System Administrator - TS/SCI - 171833 - 176167 - 176983

About the Role

Zachary Piper Solutions is currently seeking a System Administrator candidate in Reston, VA responsible for delivering technical troubleshooting services to meet customer business needs and expectations. Location: Reston, VA (onsite)

Responsibilities

• Responds to basic customer problems, issues, requests.
• Operates as the entry point for customers, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents.
• Demonstrates technical qualities with exceptional customer service in daily responsibilities.
• Resolves system issues with various diagnostic tools.
• Mitigates issues within the internal system.
• Resolves incident tickets.

Qualifications

• Active TS/SCI.
• 2+ years of IT professional experience.
• Experience in PowerShell.
• Security+ certificate.
• Excellent customer service skills.

Pay

Salary Range: $70,000 - $105,000 based on experience.

Benefits

• Medical
• Dental
• Vision
• PTO
• 401k
• Sick leave
• Generous PTO package