System Administrator II

About the role

Under general supervision by a senior Systems Administrator or other unit manager, installs, configures, and troubleshoots computer systems and associated assemblies and provides help desk technical assistance and training to system users.

Work Environment

• 24/7/365 kinetic mission set
• 12-hour shifts on site (40 hours per week)
• Shifts rotate between days and nights
• Mission-essential position
• Must report to duty in all weather conditions
• Ability to remain overnight as required

Responsibilities

• Assists with basic configuration, monitoring, troubleshooting, and analysis of desktops, servers, networks, and video systems
• Participates in the installation and administration of local systems using multiple protocols and various computer systems/tools
• Writes detailed technical problem reports, assists with root cause analysis, and recommends configuration and process changes
• Installs, upgrades, and administers operating systems and application software in multi-user client/server environments using Windows 11 Enterprise
• Provides technical support by responding to IT help desk issues
• Performs other related duties and tasks as directed

Requirements

• Active Top-Secret Clearance with SCI eligibility or the ability to obtain TS/SCI (U.S. citizenship required)
• CompTIA Security+ CE certification (must possess and maintain)
• Trained in information assurance to DoD 8570.01-M IAT Level II
• 2–4 years of information technology and Windows OS experience in the field
• Demonstrated system or network administration skills, knowledge, and technical competence in managing workstations, information systems, and networks (hardware and software)
• Understanding of network topology, standards, and protocols
• Hands-on experience administering Windows 11 and Windows Server 2016/2019
• Professional understanding and use of Microsoft Office Professional suite (Word, Access, Excel, PowerPoint, etc.)
• Current state-issued driver’s license (must possess and maintain)

Preferred Qualifications

• Associate’s degree in a related discipline, augmented by ongoing academic/technical training and certification programs specific to the work unit’s hardware/software tools

Pay

$86,000 – $90,000

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O’Hara Service Contract Act (SCA), or other employment contracts may include different provisions.