System Administrator II

About the role

The System Administrator supports the implementation, troubleshooting, and maintenance of IT systems; manages daily IT system activities; and identifies, diagnoses, and resolves problems related to client/server/storage/network and mobile devices.

Responsibilities

• Supports implementation, troubleshooting, and maintenance of IT systems
• Manages daily activities of configuration and operation of IT systems
• Identifies, diagnoses, and resolves problems related to client/server/storage/network and mobile devices
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution
• Optimizes system operations and resource utilization
• Performs system capacity analysis and planning

Qualifications

• Ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity
• Bachelor's degree in a technical discipline from an accredited college or university
• Five (5) years of additional SA experience may be substituted for a bachelor's degree
• DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher

Required Skills

• Experience with DevOps and AWS
• Configure and manage UNIX and Windows (or other applicable) operating systems; install/load OS software
• Troubleshoot, maintain integrity of, and configure network components
• Implement OS enhancements to improve reliability and performance
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution
• Optimize system operations and resource utilization
• Perform system capacity analysis and planning

Clearance

TS/SCI with Full-Scope Polygraph