System Administrator, Endpoint Management
American Heart Association · Colorado Springs, CO · 2 wk ago
HybridInformation Technology$95k–$105k/yrFull-time
Responsibilities
- Administer and support enterprise endpoints across Windows desktops and servers, macOS, and Linux.
- Use Microsoft Intune and Tanium as primary endpoint management platforms for daily endpoint administration and operational management such as:
- Endpoint visibility and real-time inventory
- Machine compliance monitoring and enforcement
- Operating system and third-party software updates
- Software packaging, deployments, and remediation
- Vulnerability identification and remediation
- Manage Windows endpoints using Microsoft Intune and Group Policy Objects (GPO).
- Manage macOS endpoints using Jamf, including configuration profiles, policies, and application deployments.
- Execute and track vulnerability remediation efforts, ensuring timely patching and risk reduction across all endpoint platforms.
- Support and maintain enterprise cloud print solutions.
- Collaborate with cybersecurity, infrastructure, and service teams to ensure endpoint configurations align with security standards and operational requirements.
- Implementation and management of endpoint security baselines and configuration standards aligned with CIS Security Controls.
- Create and maintain documentation, standard operating procedures, and operational runbooks.
- Participate in continuous improvement initiatives focused on strengthening endpoint security, automation, and operational efficiency.
Qualifications
- Bachelor's degree or equivalent experience
- Minimum of Three (3) years of relevant experience
- Proven experience managing enterprise desktops and servers in a large-scale environment
- Hands-on operational experience administering endpoints using Microsoft Intune
- Strong working knowledge of: Microsoft Intune (Windows endpoint management), Windows Autopilot, Group Policy (GPO), Jamf (macOS management)
- Experience administering Windows desktop and server environments
- Working knowledge of macOS and Linux administration
- Demonstrated experience managing machine compliance, software patching, and vulnerability remediation
- Strong troubleshooting skills and experience operating in a large, complex enterprise environment
- Experience implementing or supporting device compliance policies and their integration with conditional access controls using Microsoft Intune and Microsoft Entra ID
Preferred Qualifications
- Additional hands-on experience using Tanium for endpoint management, compliance reporting, patching, and software deployment
- Familiarity with modern endpoint security concepts such as least privilege, zero trust, and compliance baselines
- Experience supporting cloud-first or hybrid endpoint management strategies