Endpoint Administrator

JOB DUTIES AND RESPONSIBILITIES

• Responsible for endpoint device (laptops, desktops, tablets, mobile phones, peripherals, printers, VDIs, etc.) strategy and architecture including:
• Platform(s) for deploying, managing and maintaining endpoints including installed applications and tools
• Standards, policies, and procedures for endpoint management
• Evaluation and recommendation of new technologies and tools to enhance the endpoint environment
• Hardware endpoint device evaluation and selection
• Full lifecycle of endpoints from procurement to decommissioning including inventory management
• Techical documentation, architecture diagrams and SOPs
• Training and guidance to IT staff and end-users as needed
• Collaboration with IT security teams for security polices relative to endpoints
• Collaboration with business units to understand user needs and deliver tailored solutions
• Coordination with endpoint vendors and solution providers on new devices and technologies
• Work with the other members of the Infrastructure Architecture team to evaluate solutions across all disciplines of Infrastructure
• Serve as the L2/L3 escalation point for endpoint-related issues
• Other duties as assigned

MINIMUM ESSENTIAL QUALIFICATIONS

• Bachelor’s degree in MIS, Computer Science, Engineering or related degrees or experience
• Minimum of 7+ years of relevant experience
• A minimum of 3+ years of experience with endpoint management solutions, Intune, Windows 11, O365, and Teams is required.
• Windows Autopilot deployment and profile configuration
• Experience with Intune Proactive Remediations / Remediation Scripts
• Intune App Deployment and troubleshooting
• Android and IOS device management
• Co-management SCCM/Intune experience
• Strong understanding of endpoint hardware, information security concepts and best practices for endpoints
• Ro robust understanding of common network, server and cloud computing concepts
• Ability to conceptualize and assimilate data and present proposals in a clear and concise manner
• Ability to multi-task and prioritize assignments
• Ability to ask clarifying/probing questions of business customers
• Ability to adapt effectively to new and changing environments
• Must be able to work independently as well as with a team
• Eligible to work in the United States without company sponsorship
• Regular and reliable attendance

PREFERRED QUALIFICATIONS

• Current certifications preferred – M365 Certified Endpoint Administrator Associate and CompTIA A+
• Current experience with ServiceNow, ITIL, Autopilot deployment methodology, SCCM, Patch My PC, Citrix VDI, Conference Room Audio Visual technologies
• Prior experience in the Oil and Gas industry a plus
• Working experience with Trend or similar AV solutions, Azure, M365 application suite, Copilot and Entra
• PowerShell scripting for automation, remediation, and endpoint management tasks
• Familiarity with CIS or NIST endpoint hardening benchmarks
• Familiarity with change management processes and procedure
• Self-starter disposition with a positive “can do” attitude
• Ability and willingness to travel to remote company field locations and lift up to 50 pounds

EQUAL EMPLOYMENT OPPORTUNITY