System Administrator

About the role

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.

Responsibilities

• Deploys the release of new technologies as well as designs, installs, configures, maintains and performs system integration testing of PC/server operating systems, related utilities and hardware.
• Responsible for trouble shooting server problems as reported by users.
• Researches, evaluates and recommends software and hardware products.
• Supports Web access and electronic messaging services and maintains a secure systems environment.
• Provides new hardware specifications to users based on application needs and anticipated growth, installs new servers and maintains the server infrastructure.

Skills

• File Transfer Protocols: SFTP, FTP/FTPS, HTTP/HTTPS
• MFT Platforms: Experience with tools like IBM Sterling File Gateway, Axway, Sterling Secure Proxy, Sterling Connect Direct
• Scripting: Shell scripting (Bash), PowerShell, Python, or Perl for automation
• Operating Systems: Strong knowledge of Linux/Unix and Windows Server administration
• Networking: Understanding of TCP/IP, DNS, firewalls, load balancers, and network security
• Databases: Basic SQL knowledge for querying transfer logs/status
• Security: PGP/GPG encryption, SSH key management, certificate management (SSL/TLS)
• Scheduling Tools: Experience with job schedulers (e.g., Control-M, AutoSys, Cron)

Requirements

• Education: Bachelor's degree in Computer Science, Information Technology, or related field (sometimes equivalent experience accepted in lieu of degree)
• Relevant certifications are a plus (see below)
• Certifications (Preferred, not always required):
  • Vendor-specific certifications (e.g., IBM Sterling, Axway certifications)
  • ITIL Foundation (useful for ticketing/change management environments)
  • Certifications in relevant OS platforms (Linux, Microsoft)

Qualifications

• 5-7+ years in IT infrastructure, systems administration, or a similar technical role
• Direct experience configuring and maintaining MFT solutions
• Background in troubleshooting failed transfers and diagnosing connectivity issues
• Soft Skills:
  • Strong troubleshooting and analytical skills
  • Attention to detail (critical for data integrity/security)
  • Ability to work under pressure during outages or failed transfer incidents
  • Clear documentation habits
  • Communication skills to liaise with business partners and internal teams
  • Compliance Knowledge (Industry-Dependent)
• Additional Responsibilities Often Tied to Qualifications:
  • On-call availability for after-hours support
  • Experience with monitoring/alerting tools (Splunk, Nagios, SolarWinds)
  • Change management process experience
  • Vendor/partner onboarding for file transfer setups