System Administrator

Responsibilities

• Install and troubleshoot enterprise computers, mobile devices, and related IT equipment.
• Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in-house applications.
• Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images.
• Utilize mobile device management software to monitor, manage, and secure user mobile devices.
• Build and deploy mobile solutions based on customer requirements.
• Perform intense troubleshooting and problem resolution for multiple locations and networks.
• Perform Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices.
• Work with other IT professionals as directed to coordinate efforts, troubleshoot peripheral and hardware issues, resolve cross-team issues, communicate, and track changes for classified, unclassified, and special communications networks.
• Modify group membership, user profiles, utilize SCCM and Active Directory to troubleshoot, and resolve incidents using a ticketing system.
• Work with the CRM and SharePoint Developers to assist in resolving content management and permission-related issues.

Requirements

• DoD 8570 compliant for IAT Level II.
• MS Windows 7/10 Operating System.
• Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation.
• Experience with VPN technologies.
• Experience with virtualization technology (VMware) is desired.
• Experience with configuration of Android and iPhones.
• Experience with Cisco Call Manager.
• Self-motivated and able to work independently and take initiative in identifying and addressing challenges.
• Effective communications and listening skills.

Qualifications

Education/Certification: DoD 8570 compliant for IAT Level II required. MS Windows 7/10 Operating System. Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation. Experience with VPN technologies. Experience with virtualization technology (VMware) is desired. Experience with configuration of Android and iPhones. Experience with Cisco Call Manager. Self-motivated and able to work independently and take initiative in identifying and addressing challenges. Effective communications and listening skills.

Benefits

GDIT offers comprehensive benefits and wellness packages, including a 401(k) plan with company match, and competitive pay and paid time off. Other benefits include short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance. GDIT also provides a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT regularly reviews its Total Rewards package to ensure offerings are competitive and reflect what employees value most.

Schedule

40 hours per week.

Pay

$59,500 - $80,500 annually, depending on experience and location.

Location

On Customer Site - Ft Liberty, NC