System Administrator 3

Responsibilities

• Act as the JNDI point of contact for access administration in support of the Help Desk ticketing and/or incident management requests for permissions to applications, files, and servers, via membership in security groups.
• Support the creation, deletion, and maintenance of security groups and their related memberships in the domains.
• Support Microsoft Active Directory by verifying security groups with IO, ISO, and Delegates, converting security groups to new Role Based Access Control (RBAC) methods, and migrating security groups as requested.
• Provide Microsoft Windows Active Directory support in the administration of directory maintenance and tasks.
• Provide automations for Identity and Access Management workflows:
• Collaborate and work with internal organizations to assess, identify, document, and recommend automated Identity and Access Management (IAM) workflows.
• Present or support presentation of possible automation for IAM workflows to appropriate management.
• Develop /draft documentation to support the management-approved workflows and automation, capturing necessary workflow adjustments for all changes and enhancements.
• Maintain and administer IT systems software, applications software, and all configurations, as they pertain to the IAM program.
• Provide remote administration services which includes:
• Remote Access (RSA) account creation, deletion, workflow processes and management, and connectivity issues.
• RSA Authentication software testing, configuration, installation, implementation, and troubleshooting.
• Supporting load balanced RSA servers.
• Facilitating RSA security activities, reporting, and maintenance of RSA Authentication Tokens.
• Provide technical expertise to Help Desk regarding calls related to Identity Management, Remote Access, and Account Administration.
• Resolve client service problems and disruptions related to access control problems. As directed, collaborate with vendor technical resources to resolve issues not resolved by the (IAM) Support team.
• Provide required documentation for all corrective actions and/or system changes.
• Facilitate and participate in IT planning, analytical support, and coordination of technical resources.
• Confer with workplace manager or Federal team lead on a routine basis for project status updates and/or any project issues.
• Collaborate with IT Security Office to update, revise, and validate assigned systems compliance with all security requirements.
• Provide technical input and recommendations, as a non-voting participant, for potential acquisitions in area of expertise.
• Provide systems administration support for any new systems added to B IT infrastructure, assisting with testing, configuration, integration, and implementation efforts,This work includes developing test plans, implementation schedule, scope, dependencies, documentation, and user training.
• Collaborate with Legal Office to enact ‘Litigation Hold’ administrative actions.
• Confer with workplace manager on a routine basis for status updates and/or any issues or concerns.
• Create, develop / draft, and recommend cross-training and functional documentation of subject matter for audiences.
• Conduct User training on an individual or group basis as requested. Training is expected to be infrequent and limited to activities as defined in this API.
• Participate in process workshops, including project lessons learned, group improvement, and documentation efforts for procedures, processes, standards, guidelines, practices, and other technical and instructional material.
• Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements.
• Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know).
• Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures.
• Validate official records are accurately maintained for auditing purposes.

  Requirements

  • Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related technical field is preferred.
  • With an Associate’s or Bachelor’s Degree in applicable fields, 8 years of experience is required.
  • With an Associate’s or Bachelor’s Degree not in applicable fields or without a degree, 10 years of experience is required.
  • Applicable Certifications may count for 1 year of experience.
  • Experience must include direct work experience in Information Technology performing System Administration.
  • Minimum 2 years of experience with:Windows Server Tools (such as Active Directory Users and Computers). Microsoft Entra IDSystem administration support for Remote Access Administration. Assistance in analysis of system capabilities.Facilitating and delivering system training.Participating in enterprise information technology planning.
  • Demonstrated experience:Working in a large production environment.RSA Security Administration.YubiKey.Valid U.S. Driver’s License is required.
  • Work sponsorship is not available at this time.
  • Third-party candidates will not be considered for this position.
  • Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.