System Administrator 2 - Charleston, SC

Responsibilities

• Maintain and test Physical Access Control systems.
• Analyze CCTV and PSIM system performance and recommend improvements.
• Resolve complex system issues for physical security systems and networks.
• Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation.
• Communicate with customers, manufacturers, vendors, and technical specialists.
• Train system users and other system support personnel.
• Analyze and modify preventive maintenance checklists for system changes.
• Perform preventive maintenance actions including system backups, error log reviews, database size, and integrity checks.
• Organize and prepare detailed documentation of system performance, including service request records and analysis.
• Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates.

Qualifications

• Clearance/Citizen Type: Active Top Secret clearance required.
• Education: 2+ Years of Experience with a Bachelor's Degree in Information Technology, Risk Management, Cybersecurity preferred; 6+ Years of Experience with an Associate's Degree in Information Technology, Risk Management, Cybersecurity preferred; 8+ Years of Experience with a High School Diploma Required.
• Progressive Experience: Requires system administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.
• Proficiency: Proficiency with ACAS and HBSS and mitigation strategies, Assessment, mitigation, and closure of network vulnerabilities and vulnerability management eMASS, Applying STIGs to servers, databases, applications, and other hardware, Security Readiness Review (SRR) Tools (scripts and ACAS), Excellent understanding of the DoD RMF lifecycle and NIST 800-53 controls implementation, Awareness of NIST Special Publication 800-82, Guide to Industrial Control Systems (ICS) Security and UFC 4-010-06 Unified Facilities Criteria (UFC) Cybersecurity of Facility.
• Travel: Up to 10% annual.