Switchboard PT

Supports a strong commitment to world-class customer service and ensures a pleasant and productive experience for all customers.

Responsibilities

• Answers and directs incoming phone calls in a prompt, friendly, and outgoing manner.
• Handles customer and associate questions and requests.
• Distributes applications to prospective new associates.
• Coordinates and schedules appointments for Management.
• Files, copies, and performs other clerical assignments as needed.
• Maintains associate bulletin boards; ensures they are current; posts schedules.
• Remains familiar with store layout and knowledgeable of all products.
• Stays aware of advertised sales, special events, and store layout.
• Keeps work area clean, neat, and well stocked with supplies.
• Follows all Company Policies and Procedures.

Requirements

• High School diploma or equivalent experience.
• Ability to calculate figures such as discounts and make change for customers.
• Ability to communicate in a friendly and professional manner with customers and associates.
• Ability to establish and maintain effective working relationships with Management, coworkers, and customers.
• Ability to operate computerized Point of Sale register system and computerized PBX system.

Physical Requirements

• Constantly remain in a stationary position, often standing or sitting for prolonged periods.
• Constantly communicate with others to exchange information.
• Constantly repeat motions that may include the wrists, hands, and/or fingers.
• Light work that includes moving objects up to 20 pounds constantly; may occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed).
• Occasionally work in noisy environments.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Dental and vision coverage.
• Voluntary benefits.
• 401k Retirement Savings.
• Paid holidays and paid vacation.
• Bass Pro Cares Fund.