Switchboard Operator

About the role

Incumbents in this job perform a range of general and agency-specific office/clerical tasks requiring advanced general office skills, plus a comprehensive knowledge of pertinent rules, regulations, policies and procedures. These tasks include: preparing and processing documents; creating and/or maintaining record keeping systems; and copying and collating documents. Other tasks may include, but are not limited to: answering phones, operating camera/scanner, processing mail, ordering and distributing supplies; assisting the public and others to locate, view or assemble filmed, scanned, or archived documents and/or information.

Key Responsibilities

• Answering multi-line switchboard calls and directing calls with accuracy and professionalism.
• Preparing and/or process documents; review for accuracy and completeness; update information and/or evaluate against policy; compare elements for consistency or logical relationships, etc.
• Maintaining and/or creating files or record keeping systems.
• Sorts, labels, files and retrieves documents, or other materials.
• Coodinating and/or acting as a liaison between agency or work unit and other agencies, work units, organizations, suppliers, etc.
• Copies and collates documents, sends faxes and performs similar office tasks.

Qualifications

• Prior professional switchboard experience.
• A working knowledge of general office equipment.
• Prior record keeping experience.
• Prior data entry experience.
• Preference may be given to applicants with one or more years of full time paid experience working as a switchboard operator and intermediate or higher experience with data entry and office equipment.

About The Role

Your resume must support your experience.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The mission of the Utah State Developmental Center is to serve as "a statewide resource center for people with disabilities while promoting opportunity through choice and outcome based support." This will be accomplished by providing critical services, support and resources for the intellectually disabled individuals that reside at our facility.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.