Swimming Pool Service Technician I

About the role

This position is responsible for performing routine pool care services, including weekly cleanings, water testing, chemical balancing, and addressing minor pool issues. The role may involve assisting more senior Service Technicians with more complex tasks such as pool openings, closings, and pool cover adjustments, while independently completing assigned service visits. Candidates should be comfortable interacting with customers, explaining basic pool care, and ensuring a high standard of service.

Essential Functions and Responsibilities

• Perform general pool maintenance and cleaning tasks, including vacuuming, brushing, skimming, emptying baskets, water testing, and monitoring pool and equipment performance
• Aid Service Technicians with basic pool and equipment repairs, including leak detection, plumbing support, equipment service, replacements, upgrades, and pool cover removal/installation (where applicable)
• Load, unload, and organize service vehicles for daily routes, including assisting with routine vehicle maintenance and inventory tracking
• Safely handle, transport, store, and apply pool chemicals in accordance with manufacturer guidelines and safety procedures
• Work collaboratively with Service Technicians, Tech Assistants, and office staff to complete daily schedules efficiently and maintain quality service standards
• Complete accurate and timely documentation of pool services performed, including service notes, chemicals used, and job-site photos
• Learn and support the promotion of pool equipment upgrades and maintenance services offered by Anthony & Sylvan, and report recurring service issues or equipment concerns to management
• Other duties as assigned

Qualifications – Knowledge, Skills & Abilities

• Education: High School Diploma/GED preferred
• Licenses/Certifications: Required to hold a valid driver's license in your state of residence
• Years of Experience: HVAC, plumbing, electrical, pool service/repair experience preferred
• Required Skills & Abilities: General pool background experience required. Excellent organization skills, quick learner, result oriented, attention to detail, interpersonal and communication skills required. Team player with customer focus and self-motivated. Ability to read, write, and communicate effectively in English to perform the essential functions of the role.
• Travel Requirements: Must be willing to travel 90-100%
• Other Requirements: Must be willing to work outdoors in all weather conditions. Flexibility on schedule required including working outside of a “scheduled shift” as well as evenings, weekends and potentially holidays during peak season. Must be equipped with standard necessary tools to complete pool service repairs and services.

Physical Requirements

• Ability to work in outdoor environments under varying weather conditions
• Ability to lift and carry up to 100 pounds, independently
• Ability to stand, walk, and perform physical tasks for prolonged periods of time
• Ability to wear required PPE (e.g., hard hats, safety boots, gloves)
• Ability to communicate promptly and clearly via phone and computer
• Ability to drive or travel between job sites as needed
• Must have the physical stamina to perform repetitive motions and handle manual labor associated with pool maintenance and equipment handling

ACKNOWLEDGEMENT

Position duties and expectations change over time. This job description is not intended to be an all-inclusive, exclusive or exhaustive list of the job functions that an employee in this position may be asked to perform from time to time. The employee may perform other related duties as assigned to meet the ongoing needs of the Company. If there is ever a time that you are unsure what is expected of you, you are expected to meet with your manager and ask questions. If you are unsure how to perform a certain task, ask your manager before performing.