Swim School Coordinator
About the role
The Multnomah Athletic Club is seeking a Swim School Coordinator to support the daily operations of our swim lesson and instructional programs. This role is ideal for a passionate aquatics professional who enjoys developing people, improving programs, and delivering exceptional member experiences.
Responsibilities
- Partner with Aquatics leadership to recruit, onboard, train, schedule, and support swim instructors and instructional staff.
- Cook, motivate, and inspire swimmers while promoting skill development, confidence, and water safety.
- Create and manage lesson rosters, instructor assignments, and participant placement for swim programs.
- Support summer camp aquatics programming through scheduling, coordination, staff direction, and on-deck leadership.
- Train and mentor instructional staff on curriculum delivery, teaching techniques, safety standards, and industry best practices.
- Manage registration and participation records, including tracking attendance, billing adjustments, and program data.
- Communicate effectively with members, parents, instructors, and Club staff through a variety of communication channels.
- Respond appropriately to emergencies, injuries, and incidents while maintaining a safe aquatic environment.
- Provide instructional coverage as needed to support operational and staffing requirements.
Requirements
- Previous experience as a swim instructor and lifeguard.
- Experience teaching structured swim lesson programs such as SwimAmerica, WSI, or similar programs.
- Current Lifeguard, CPR/AED, and First Aid certifications, or the ability to obtain them within 30 days of hire.
- Strong leadership skills with the ability to coach, develop, and motivate instructional staff.
- Passion for water safety, swim instruction, and creating positive experiences for swimmers and families.
- Excellent customer service, interpersonal, and communication skills.
- Strong organizational skills with experience coordinating schedules, rosters, registrations, and program details.
- Ability to effectively manage multiple priorities in a fast-paced aquatic environment.
- Sound judgment and the ability to respond calmly and appropriately during emergencies.
- Experience using computer applications and the ability to quickly learn Club systems and software.
- Ability to collaborate across departments and build positive relationships with members, parents, instructors, and staff.
- Availability to work evenings, weekends, holidays, and other program hours as needed.
Qualifications
- American Red Cross Lifeguard Instructor certification preferred.
Skills
- Effective communication and interpersonal skills.
- Organizational and time management skills.
- Ability to work independently and as part of a team.
- Customer service orientation.
- Knowledge of aquatic safety standards and best practices.
Benefits
Full-time employees enjoy medical, dental, and vision insurance, facility access, free parking, discounted public transportation passes, retirement benefits, and an Employee Assistance Program (EAP).
Pay
Competitive salary based on experience and qualifications.
Schedule
Flexible schedule to accommodate the needs of the position and the club.
Additional Information
The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.