SweatHouz- Studio Manager, Sherman Oaks

About the role

SweatHouz is a fast-growing recovery franchise business focused on accelerating the adoption of contrast therapy through private suite experiences, combining infrared sauna and cold plunge.

Responsibilities

• Achieve studio membership and revenue goals: Collaborate with the sales team to develop and implement strategies to attract new members and retain existing ones.
• Provide exceptional sales support: Coach and mentor sales associates on effective sales techniques and product knowledge.
• Track and analyze membership data: Monitor key membership KPIs and use insights for strategic decision-making.
• Partner with the marketing team: Actively participate in marketing initiatives and promotions to drive awareness and generate leads.
• Build and cultivate a high performing, engaged team: Foster a positive and collaborative work environment where employees feel valued, motivated, and empowered to succeed.
• Develop and coach team members: Provide effective training and coaching to ensure all team members possess the skills and knowledge needed to excel in their roles.
• Lead by example: Demonstrate exceptional work ethic, communication, and customer service skills, inspiring your team to do the same.
• Implement effective performance management practices: Set goals, provide regular feedback, and conduct performance reviews.
• Ensure smooth and efficient daily operations: Oversee all aspects of studio operations, including scheduling, staff assignments, inventory management, and adherence to company policies and procedures.
• Maintain a clean, inviting, and safe studio environment: Implement and enforce hygiene and safety protocols to create a comfortable and enjoyable experience for all guests and members.
• Manage studio cleanliness: Allocate cleaning staff in a manner that keeps attrition under 7%.
• Identify and implement operational improvements: Continuously identify opportunities for improvement in both the team member and member experience.

Qualifications

• High School Diploma or GED required. Degree in a related field preferred.
• 3+ years of experience in a sales environment, with a proven track record of relationship-based selling, building value, and overcoming objections.
• 3+ years of management experience preferred, including leading teams, coaching, and driving performance outcomes.
• Current AED/First Aid/CPR certification.
• Reliable means of mobility for travel to studio location.

Skills

• Leadership: Can inspire a shared sense of purpose in the studio.
• Business Acumen: Can see beyond the surface and understand the intricate dance of sales and operations.
• Strategic Thinking: Can dissect challenges, analyze components, and forge solutions that deliver financial results.
• Persuasion: Can build trust with studio guests and create a compelling vision for joining the studio.
• Delegation and Empowerment: Can delegate effectively to drive strong revenue and meet membership targets.

Benefits

• Competitive Compensation and Bonus Eligibility
• Flexible Work Schedule
• Free Drop-In Sessions
• Career Growth Opportunities
• Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.)
• Flexible Vacation
• Supportive Leadership Team

Compensation

$70,000-$75,000 annually + bonus opportunities

Pay

$70,000-$75,000 annually + bonus opportunities

Schedule

Flexible schedule