SVP/VP, Outbound Growth

About the role

The SVP/VP, Outbound Growth is responsible for connecting OPEN Health's enterprise account strategy with the outbound growth team members across various practices. This role ensures that the prioritized account plan translates into focused, coordinated, and measurable outbound activity.

Responsibilities

• Translate the enterprise account strategy into outbound campaign priorities across all tiers.

• Maintain a clear view of which accounts are being worked, by whom, and through which channels.

• Set the outbound campaign calendar in partnership with Global Client Partners (GCPs), Practice BD leads, and practice outbound teams, ensuring sequencing and focus reflect the account plan.

• Continuously reprioritize based on pipeline outcomes and conversion data, not activity volume.

• Execute outbound across the account landscape for GCP-assigned accounts (anchor/builder, Zone 2 driver, Zone 3).

• Build targeting packages, configure cadences, develop pursuit intelligence briefs, and run pre- and post-congress campaigns in support of GCPs.

• Track outbound activity and pipeline outcomes on GCP-supported campaigns and continuously refine the enablement model based on what is actually accelerating pipeline.

• For non-GCP accounts (Zone 2 and Zone 3 without dedicated coverage): Independently build and execute outbound campaign cycles with practice-specific value propositions.

• Qualify and progress opportunities directly, including taking discovery meetings. Route qualified opportunities to the relevant practice with full context.

• Manage account graduation into GCP or Practice BD coverage as relationships deepen.

• Connect enterprise strategy to practice outbound teams.

• Maintain ongoing visibility into where each practice outbound team is focused, what campaigns they are running, and what pipeline they are generating.

• Run a regular coordination rhythm with practice outbound leads to share intelligence, align on coverage, and prevent conflicting outreach.

• Establish outbound operating standards (targeting criteria, cadence design, data quality, follow-up protocols) that practice teams adopt because they work.

• Ensure market intelligence and campaign learnings flow bidirectionally between central commercial and practice outbound teams.

• Run conference & congress campaign operations.

• Prioritise which congresses warrant outbound campaign investment based on account density, practice relevance, and pipeline potential.

• Build pre-congress packages for GCP-owned accounts (collaboratively) and non-GCP targets (independently): target lists, cadences, briefing materials, and meeting schedules.

• Coordinate with practice outbound teams on congress targeting to maximise coverage without duplication.

• Run post-congress follow-through: debriefs completed, pipeline logged within 48 hours, next steps tracked to qualified opportunity.

• Track outbound pipeline health across all channels and tiers: volume, velocity, conversion rates, and attribution.

• Identify where pipeline is stalling by tier, practice, or channel, and drive tactical fixes.

• Deliver regular performance readouts to the Chief Commercial Officer (CCO) and Executive Group Strategy (EGS) leadership with honest assessments of outbound contribution.

• Define how the outbound tech stack (Salesforce, LinkedIn Sales Navigator, ZoomInfo, Eva Boot, SalesLoft, AI-enabled tools) connects into an integrated system.

• Identify where automation and AI can improve targeting precision, personalise outreach at scale, and reduce manual effort.

Qualifications

• Bachelor’s degree required; MBA or relevant postgraduate qualification preferred.
• 10+ years in business development, revenue operations, growth leadership, or commercial operations within life sciences, healthcare services, or professional services, with at least 3 years in senior leadership or people management.
• Direct experience running outbound campaign operations: targeting, cadence management, pipeline tracking, and conversion analysis.
• Proven ability to work in a service/enablement capacity alongside senior commercial stakeholders without owning the client relationship directly.
• Demonstrated experience translating commercial strategy into outbound priorities and coordinating across distributed execution teams.
• Operational fluency with Salesforce, LinkedIn Sales Navigator, ZoomInfo, SalesLoft, or comparable platforms.
• Experience working with or selling into emerging biotech and mid-tier pharmaceutical companies.
• Strong analytical capability and cross-functional coordination skills with clear, direct communication.

Benefits

Competitive pay, generous paid vacation, holidays, and more, across all our locations.

Ongoing training and development opportunities which foster and shape your individual career path.

An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program.

The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing.

Diverse, inclusive culture that encourages you to bring your whole self to work.

OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.