SVP, Revenue Cycle Management

Key Responsibilities

• Provide strategic leadership and oversight of all RCM functions, including Billing, Accounts Receivable, Coding & Insurance, Customer Service, Payment Operations, Insurance Verification, Credentialing, Refunds, and Financial Assistance Programs.
• Design and implement scalable RCM strategies, policies, and standardized workflows across a multi-site, high-growth dental platform.
• Partner cross-functionally with Operations, Finance, IT, and Analytics to align RCM initiatives with broader organizational goals and performance metrics.
• Establish and continuously refine KPIs, dashboards, and reporting frameworks to drive visibility into performance, including AR, DSO, Net Collection Rate, and denial trends.
• Lead enterprise-wide denial management strategy, leveraging analytics to identify root causes and implement corrective actions that reduce payer rejections and improve reimbursement outcomes.
• Oversee AR valuation and collectability strategies, ensuring optimal cash performance and maintaining industry-leading benchmarks.
• Develop and manage departmental budgets, with full P&L accountability for the RCM function.
• Build, mentor, and scale high-performing teams, while fostering a culture of accountability, continuous improvement, and operational excellence.
• Ensure full compliance with HIPAA and all applicable federal and state billing regulations.
• Serve as a key member of the executive leadership team, contributing to strategic growth initiatives, integrations, and operational scalability.

Qualifications

• Bachelor’s degree required; MBA or Master’s in Healthcare Administration strongly preferred.
• 10+ years of progressive leadership experience in healthcare RCM, with deep expertise across the full revenue cycle.
• Proven success in multi-site healthcare environments, ideally within dental service organizations (DSOs), physician groups, or health systems.
• Strong financial acumen, with demonstrated experience managing budgets and owning P&L performance.
• Track record of leveraging data and analytics to drive measurable improvements in revenue cycle outcomes.
• Experience leading large, distributed teams and third-party vendor relationships.
• Exceptional leadership, communication, and stakeholder management skills.

Benefits & Perks

• Competitive executive compensation package
• 401(k) plan
• Generous paid time off (PTO)
• Comprehensive health, dental, and vision insurance
• Leadership opportunity within a high-growth, multi-site organization
• Collaborative, mission-driven culture focused on patient care and operational excellence