SVP, Enterprise Technology Solutions

Executive Responsibilities

• Partners with the CIO to define the long-term technology vision.
• Selectively acts as the CIO’s primary proxy in Board of Directors meetings and Executive Committee sessions, while gaining institutional context and financial services acumen.
• Provides leadership to a diverse IT division, with specific executive oversight over project and business application/solutions design, development, and delivery functions.
• Modernizes and innovates using cloud-native architectures, best-in-industry solutions, and advanced AI and ML capabilities to enhance member journey, grow revenue, and drive internal efficiencies.
• Advises and guides credit union leadership decisions to address organizational agility in a changing, competitive, and regulatory environment.
• Serves as a key point of contact for NCUA examiners. Ensures the credit union remains ahead of FFIEC guidelines and maintains a robust and effective security posture.
• Manages high-value strategic partnerships, including core banking providers, critical applications, and FinTech integrators, to ensure high-functioning solutions, maximum ROI, and service level compliance.

What We Require

• Proven Leadership: 10+ years of progressive IT leadership experience, preferably within a large financial institution ($5B+ in assets).
• Technical Pedigree: Deep familiarity with core banking platforms, employee and member-facing technologies, cloud ecosystems, and modern API-driven architectures.
• Educational Foundation: Bachelor’s degree in Computer Science, MIS, or Business. An MBA or relevant advanced degree is highly preferred. Information Technology or business strategy consulting experience is of additional value.
• Ideal Candidate Will Have Executive Presence: The ability to command a room of stakeholders for purposes of educating, informing, and influencing, translating complex "bits and bytes" subject matter into "dollars and cents" understandability.
• Financial Acumen: Advanced understanding of credit union / banking financials, including the impact of technology spend and capabilities on the Efficiency Ratio and Net Interest Margin (NIM).
• Change Agency: A track record of leading large-scale cultural and technology transformations without disrupting member service or employee morale.