SVP, Technology Innovation & Solutions Delivery

About the role

SVP, Business Technology and Solutions is a strategic leadership role responsible for overseeing the successful delivery of enterprise-wide technology initiatives, solutions, and services. This role will lead cross-functional teams to ensure alignment between business objectives and technology execution, driving innovation, operational excellence, and customer satisfaction.

Responsibilities

• Define and execute the delivery strategy for business technology solutions aligned with corporate goals.
• Partner with executive leadership to identify technology opportunities that drive business value.
• Lead transformation initiatives across digital platforms, enterprise systems, and customer-facing technologies.
• Use deep understanding of digital and technology - software architecture, engineering practices, and cloud environments to guide technical teams and make informed decisions.
• Analyze data, identify challenges, and develop innovative technology solutions to meet the need.
• Work with product owners, designers, and business stakeholders to align on strategies and ensure successful, client-focused delivery in top-notch experiences.
• Ensure stakeholder alignment and satisfaction throughout the delivery lifecycle.
• Ensure technology solutions comply with regulatory standards and the bank's internal policies.
• Identify opportunities to optimize existing systems, improve processes, and leverage emerging technologies like AI to enhance banking operations.
• Maintain KPIs and implement corrective actions to ensure delivery success.
• Lead and manage a team of Business Technology Innovation professionals aligned to business units, driving shared outcomes and measurable results.
• Guide efforts to support process improvement initiatives that enable product strategy execution and drive revenue growth or cost optimization.
• Analyze and transform client requirements into actionable functional and non-functional specifications to support solution delivery.

Qualifications & Skills

• Bachelor’s degree in Business, Computer Science, or related technical field; MBA or advanced degree preferred.
• 15+ years of experience in managing digital technologies with proven results-driven efficiencies.
• Proven track record of delivering large-scale enterprise technology initiatives.
• Strong understanding of business operations, digital transformation, and emerging technologies.
• Exceptional leadership, communication, and stakeholder management skills.
• Experience in agile, waterfall, and hybrid delivery models.
• Experience with vendor assessment, management, and negotiation.

Benefits

• Health & Wellness: Medical, dental, and vision insurance, Flexible Spending Accounts (FSA, Dependent Care, Health Savings), Employee Stock Ownership Plan (ESOP).
• Financial & Retirement: 401(k) with employer match, Performance-based bonuses or incentives.
• Work-Life & Perks: Paid holidays, vacation, and sick time, Free personal checking and savings accounts, Home loan rate discounts, Tuition reimbursement and professional development resources, On-site gym and discounted health club memberships, Employee Assistance Program (EAP).